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What is Out'n About! For Outlook?

Out’n About! for Outlook presents a contemporary solution to traditional in/out boards by simplifying the oversight of your team's availability and timesheets with ease. This innovative tool integrates perfectly with Office 365, removing the necessity for additional systems to track employee work hours. By working within the familiar Outlook interface, staff can effortlessly log and monitor their hours. You can quickly ascertain your team's availability without the inconvenience of extra software installations. The platform stands out with its sleek design and intuitive user interface, allowing you to categorize your team using custom department labels while managing what information appears on the status board. Furthermore, it provides the capability to create customized reports tailored to your business needs. With Out’n About!, real-time tracking of employee locations can be done from any mobile device or desktop, facilitated by its electronic in/out board functionality. Its flawless compatibility with all versions of Outlook and Windows guarantees a smooth user experience that can become essential for your everyday operations. In addition to boosting efficiency, this tool fosters better communication within your organization, positioning it as a vital resource for effective management in today’s workplaces. The ability to adapt to various business environments makes Out’n About! a versatile asset for any team.

What is ALVAO Service Desk?

You no longer need to hunt for contact details when you have a device issue, face a system crash, or need to request equipment. Employees can conveniently reach out to the Service Desk through the self-service portal, Teams, or Outlook. Microsoft Outlook provides a comprehensive Service Desk experience, allowing users to view their ticket history, explore the knowledge base, or submit new requests from a catalog. Requesters are kept informed about who is managing their inquiries, the current status of their requests, and estimated resolution times, eliminating the need to call the helpdesk for updates. Save time by letting the system handle request sorting, as it will automatically direct each issue to the appropriate team. Additionally, requests are prioritized automatically, ensuring that the team maintains an efficient work schedule without overlooking any tasks. With this streamlined approach, employees can focus on their core responsibilities instead of being bogged down by administrative tasks.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook
Azure App Service
Azure DevOps
Dynamics 365 Commerce
Jira Service Management
Microsoft Entra ID Protection
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams

Integrations Supported

Microsoft 365
Microsoft Outlook
Azure App Service
Azure DevOps
Dynamics 365 Commerce
Jira Service Management
Microsoft Entra ID Protection
Microsoft Power Automate
Microsoft Power BI
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$349 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$40/agent
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intelligent Concepts

Company Website

www.intelligentconcepts.com

Company Facts

Organization Name

ALVAO

Date Founded

1999

Company Location

United States

Company Website

www.alvao.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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