Chato Reviews & Ratings

Chato

5.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Outside Voice?

Start collecting feedback from your audience through their favored communication platform, capitalizing on WhatsApp, a beloved messaging service used by millions worldwide. With approximately one-third of the global population utilizing WhatsApp every day, there’s no need to ask your participants to install another application when they already favor this one. By reaching out via WhatsApp, you can bypass the clutter often found in email inboxes, allowing for quicker responses that transition from taking hours to just minutes. WhatsApp creates a familiar setting where respondents feel at ease sharing their opinions and insights. By engaging with your audience in their preferred environment, you can achieve response rates that often surpass 95%. This method eliminates the inconvenience of navigating through email links and complicated websites, enabling you to connect with them where they naturally communicate. While quantitative data reveals the "what," it frequently falls short in explaining the "why." To deepen your insights, combine multiple-choice questions with video and audio responses, giving participants the opportunity to express their thoughts more fully and enhance your grasp of their viewpoints. This strategy not only simplifies the feedback process but also cultivates a more interactive experience for the respondents, fostering a sense of connection and involvement. Ultimately, leveraging WhatsApp can significantly enhance the quality of the feedback you receive, leading to richer data and more informed decision-making.

What is Chato?

Chato.pro is an online WhatsApp inbox tailored for teams needing to handle several business numbers or to share a single number among multiple users. It brings together various connected WhatsApp chats into a cohesive dashboard, enabling users to effortlessly toggle between different lines, read and reply to messages, search for contacts, and track activity and response-time statistics. Team members can work together by sharing a session with view-only or interactive permissions, ensuring that the chats for each number remain separate, although the assignment of individual chats is not an option. Each session can also feature its own AI chatbot, included with the subscription, which can address frequently asked questions by using uploaded reference materials and sending relevant PDF files. Moreover, the platform includes an external API that allows for the integration of messages from various systems into specific inbox threads, but it does not support sending WhatsApp messages via that API. This service is particularly advantageous for customer support teams, sales departments, agencies, property managers, and enterprises with multiple locations, significantly boosting their communication efficiency. In addition, by optimizing interactions, Chato.pro aids teams in keeping their conversations organized, which can ultimately lead to enhanced productivity and better customer experiences.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

€5/number/month
Standard costs €5 per connected WhatsApp number per month or €48 per number per year. Billing is per number, not per teammate; the AI chatbot is included. A 7-day free trial includes one WhatsApp session and requires no payment card. There is no long-term contract.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Outside Voice

Date Founded

2019

Company Location

Singapore

Company Website

www.outsidevoice.io

Company Facts

Organization Name

KariaTech OÜ

Date Founded

2026

Company Location

Estonia

Company Website

chato.pro

Categories and Features

Survey

Not specified

Categories and Features

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