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What is Ovebot?

Ovebot functions as an intelligent assistant tailored for sales and customer support in the realm of online retail. Embedded within a chat widget, it leverages a retailer's product catalog, website content, and policies to adeptly answer customer inquiries; it also recommends products that align with customer needs and the items already in their shopping carts, enabling easy addition of products to their carts. For e-commerce platforms that support it, Ovebot provides real-time updates on inventory levels and pricing, as well as tracking and order status, while efficiently handling requests to modify or cancel orders when necessary. Moreover, the assistant has the capability to collect and qualify leads, smoothly transitioning conversations to human agents, and it can produce reports detailing interactions, viewed items, shopping carts, and sales that arise from chat interactions. Merchants can personalize the assistant's functionalities, including knowledge bases, language settings, and operational hours, through an intuitive web interface. Ovebot can be integrated via plugins for popular platforms like WooCommerce, WordPress, PrestaShop, OpenCart, and Magento, or through a script for other website types. Additionally, it broadens its lead generation functions to industries beyond retail, encompassing fields such as healthcare, marketing agencies, real estate, and software as a service (SaaS). This adaptability not only enhances customer engagement but also significantly boosts sales processes, making Ovebot an indispensable asset for businesses seeking to improve their service offerings and operational efficiency. Ultimately, Ovebot’s diverse capabilities transform how businesses interact with their customers, driving growth and satisfaction.

What is LianaCommerce?

Liana Technologies provides comprehensive eCommerce solutions designed to elevate online sales and cultivate long-term customer loyalty across B2B and B2C sectors. Their own platform, LianaCommerce, is a fully automated and highly scalable system that allows businesses to manage product catalogs of any size with ease, supported by numerous integrations for payment processing and logistics. In addition, they utilize WooCommerce, a widely-used open-source WordPress plugin that offers powerful customization capabilities and adaptability for various business models. Liana’s approach prioritizes creating smooth and intuitive customer experiences through features like simplified ordering, bulk pricing incentives, and 24/7 real-time stock visibility. They also provide extensive services ranging from initial web design and implementation to ongoing optimization, including search engine optimization and marketing automation via the LianaAutomation tool. This tool helps merchants increase sales through targeted upselling, cross-selling, and customer engagement strategies. Backed by nearly two decades of experience and a team of 40 skilled web specialists, Liana Technologies supports over a thousand published sites and more than 3,500 satisfied customers globally. Their platforms seamlessly integrate with key business systems such as ERP through Flashnode connectors and REST APIs, enabling automated workflows. Clients benefit from responsive, mobile-friendly designs that require no coding knowledge, ensuring accessibility for all users. Notable customers like Disturb and Royal Orchid highlight Liana’s reliability and scalability, solidifying its reputation as a trusted eCommerce partner.

Media

Media

Integrations Supported

Magento
WooCommerce
OpenCart
PrestaShop
WordPress

Integrations Supported

Magento
WooCommerce
Capsule Social
Lime CRM
Microsoft Dynamics 365
NetSuite
Pipedrive
Playable
Salesforce
Shopify
Sugar Connect
ValueFrame
Zendesk
Zoho CRM

API Availability

API Availability

Pricing Information

€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Trial Offered?

Pricing Information

€199 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AWeb Design SRL

Date Founded

2016

Company Location

Romania

Company Website

ovebot.ai/en

Company Facts

Organization Name

Liana Technologies

Date Founded

2005

Company Location

Finland

Company Website

www.lianatech.com/solutions/websites-and-commerce/commerce.html

Categories and Features

AI Sales Agents

Not specified

Categories and Features

eCommerce

Not specified

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