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What is Ovellan?

Ovellan is a cutting-edge customer service platform that harnesses the power of artificial intelligence to help businesses deliver faster, personalized, and consistent support directly on their websites. Unlike traditional chatbots that treat each interaction as an isolated instance, Ovellan stands out by incorporating intelligent customer memory. This innovative capability allows the platform to remember key details such as a client’s name, preferences, previous inquiries, orders, support tickets, and past conversations. As a result, businesses can create a more seamless experience, enabling returning customers to bypass the frustration of having to repeat their questions whenever they need help. By deepening the understanding of customer history, Ovellan significantly boosts engagement and overall satisfaction with every interaction. This not only streamlines the support process but also cultivates long-term relationships between businesses and their clients.

What is Elyos?

Elyos AI is focused on developing specialized AI agents specifically designed for the trades and field service industries, which allows teams to effectively handle calls, organize jobs, confirm appointments, simplify administrative duties, and grow their businesses without requiring extra personnel. In contrast to conventional chatbots, these AI agents are tailored for these specific fields, providing a diverse array of features such as customer support, sales help, scheduling, appointment reminders, and on-site engineering assistance. The Out-of-Hours AI Agent guarantees that no call goes unanswered, while the Daytime AI Agent functions as an independent customer service representative, offering instant responses with remarkable efficiency. Furthermore, the AI Sales Executive plays a crucial role in securing leads, following up on quotes, and facilitating business expansion, while the Appointment Reminder AI Agent is effective in reducing no-show incidents by sending timely daily reminders. The Scheduling AI Assistant simplifies the process of job bookings by automating their scheduling at the most suitable times and locations, while the Field Engineer AI Assistant reduces the burden of paperwork at the end of the day, enabling teams to concentrate more on their primary responsibilities rather than administrative tasks. Collectively, these advanced solutions significantly bolster productivity and enhance customer satisfaction for businesses. As a result, companies can thrive in an increasingly competitive market.

Media

Media

Integrations Supported

WhatsApp
Discord
Facebook Messenger
HubSpot CRM
Instagram
Lightspeed eCommerce
Magento
Notion
Pipedrive
Shopify
Slack
Telegram
WordPress
Zapier

Integrations Supported

WhatsApp
Commusoft
GoHighLevel
Joblogic
ServiceTitan
Simpro

API Availability

Has API

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ovellan

Date Founded

2025

Company Location

Netherlands

Company Website

ovellan.com/

Company Facts

Organization Name

Elyos

Date Founded

2023

Company Location

United Kingdom

Company Website

elyos.ai/

Categories and Features

AI Agents

Not specified

Chatbot

Call to Action
Human Takeover
Natural Language Processing
Payment Integration
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

AI Agents

Not specified

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