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What is Overloop?

We have incorporated all the vital functionalities needed to run multi-channel outbound campaigns, which empowers you to start more conversations and successfully finalize more deals. With our sophisticated algorithm, you can easily pinpoint missing email addresses and automatically upgrade your contact details. You have the capability to organize your contacts into lists and leverage our dynamic smart segments for improved management. Recognizing the individuality of your business, we provide the flexibility to customize Overloop with tailored fields. By connecting your LinkedIn account, you can optimize the tasks of visiting profiles, sending connection requests, and messaging directly. You can keep track of important metrics such as opens, clicks, visits, bounces, replies, and even out-of-office notifications. Emails can be sent as responses to previous communications, ensuring smooth interactions. Enhance your revenue while reducing the time spent on monotonous tasks by creating efficient workflows using an intuitive, visual interface. Task generation is adaptable and can be customized to suit your needs, allowing you to create a variety of tasks such as actions, calls, or emails to guarantee all tasks are completed effectively. Additionally, our platform not only boosts your productivity but also allows for a personalized approach in your outreach initiatives, fostering stronger connections with your audience. This combination of features is designed to ensure that you maximize your outreach efforts while keeping your interactions meaningful and effective.

What is Inboxful?

Inboxful is a versatile cloud platform tailored for customer service teams, enabling them to handle inquiries in Arabic and English across various social messaging platforms. It seamlessly merges conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callback requests, and detailed analytical reports. Each agent can take charge of particular discussions, while entire departments can manage designated service cases. Furthermore, teams have the ability to add internal notes, label conversations for easy categorization, and generate comprehensive reports for in-depth analysis. The Professional and Contact Center plans unlock advanced functionalities like routing, customizable workflows, and an extensive knowledge base, complemented by AI-generated draft responses for agent review. The Contact Center plan goes a step further by integrating chatbot responses with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector, contingent upon site evaluation. Access to Inboxful is available on both desktop and mobile browsers, but the activation of specific channels depends on customer account permissions and testing procedures. Additionally, in-app phone features require configuration and trial calls to confirm their effectiveness, ensuring that teams can adapt their customer service strategies to meet unique needs efficiently. This level of customization empowers organizations to enhance their engagement with customers across different platforms.

Media

Media

Integrations Supported

Aircall
Calendly
Gmail
Google Chrome
Google Workspace
HubSpot CRM
LinkedIn
Microsoft 365
Microsoft Outlook
Pipedrive
Pipedrive Dealbot
Salesforce
Slack
Vinna AI
Zapier
Zoho CRM

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$69 per user per month
Overloop offers three tiers: Starter at $69/user/month (250 credits, 1 email account, 3 campaigns), Growth at $99/user/month (500 credits, 3 email accounts, 10 campaigns), and Enterprise at custom pricing (1,000 credits, unlimited email accounts and campaigns). overloop All plans include AI-powered campaigns, 450M+ prospect database, email verification, and multi-channel outreach (email + LinkedIn). A 14-day free trial is available.
Free Trial Offered?

Pricing Information

$80 per month
Plans start at $80 per month.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Overloop

Date Founded

2015

Company Location

Belgium

Company Website

overloop.com

Company Facts

Organization Name

Bokha

Company Location

Egypt

Company Website

inboxful.net

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

AI SDR

Not specified

Cold Email

Not specified

CRM

Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Email Personalization

Not specified

Categories and Features

Customer Service

Not specified

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