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What is Ownchat?

Ownchat is an all-in-one platform designed for businesses leveraging WhatsApp, featuring sophisticated tools like a Shared Team Inbox and a multi-agent support system that promotes growth on the platform. By integrating the capabilities of WhatsApp Business APIs within an easy-to-use no-code collaborative framework, Ownchat enables businesses to enhance their communication strategies effectively. Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location. Highlighted Features Include: - **Shared Team Inbox:** Collaborate with team members for improved efficiency. - **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support. - **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives. - **WhatsApp Automation:** Simplify conversations for better customer engagement. - **WhatsApp CRM:** Provide scalable support directly via WhatsApp. - **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts. Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.

What is BotSense?

BotSense is an all-encompassing platform crafted for the WhatsApp Business API, aimed at empowering small and medium-sized businesses to automate, personalize, and expand their customer interactions effectively. As an endorsed partner of Meta Business, BotSense guarantees reliable access to the WhatsApp API, featuring a suite of powerful tools that remain budget-friendly for SMBs. Among its standout features are AI-powered chatbots that operate 24/7 to respond to customer queries, WhatsApp broadcasting capabilities that boast open rates surpassing 95% for marketing campaigns, integration of click-to-WhatsApp ads on Facebook and Instagram, automated notifications regarding orders and shipping for e-commerce, and a built-in CRM solution called LeadSense that streamlines lead management processes. BotSense serves various industries such as e-commerce, real estate, healthcare, and education, ensuring diverse applicability. Furthermore, the platform enhances its service offering with RCS messaging options and seamless integration with n8n for advanced workflow automation, significantly enriching the user experience. By utilizing these innovative features, companies have the potential to drastically enhance their communication strategies and elevate customer engagement levels, ultimately driving greater business success.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$53.00
Free Trial Offered?
Free Version

Pricing Information

$15/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ownchat

Date Founded

2022

Company Location

India

Company Website

ownchat.app

Company Facts

Organization Name

BotSense

Date Founded

2022

Company Location

India

Company Website

botsense.io

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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