Ratings and Reviews 116 Ratings
Ratings and Reviews 4,168 Ratings
What is Yeastar P-Series PBX System?
What is Dialpad Connect?
Integrations Supported
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
Yeastar
Date Founded
2006
Company Location
China
Company Website
www.yeastar.com/
Company Facts
Organization Name
Dialpad
Date Founded
2011
Company Location
United States
Company Website
www.dialpad.com/business-communications/
Categories and Features
Business Phone Systems
The Yeastar P-Series Phone System offers an all-in-one solution for business communication, integrating voice, video, and collaboration features into one powerful platform. Designed specifically for today's businesses, it consolidates disparate communication tools into a cohesive "PBX-Plus-More" environment, enhancing efficiency and connectivity.
Business VoIP
With an emphasis on providing "User-friendly Unified Communications," the Yeastar P-Series Phone System presents businesses, regardless of their scale, with a comprehensive solution that includes calling, video conferencing, messaging, and seamless integrations right from the start.
Call Center
The Yeastar P-Series Phone System includes an integrated call center feature, providing companies with an all-in-one solution for handling calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of businesses, regardless of their scale.
Call Center Infrastructure (CCI)
The Yeastar P-Series Phone System comes equipped with an integrated call center feature. This feature provides companies with an all-inclusive toolkit for managing calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of organizations of various sizes.
Cloud PBX
The Yeastar P-Series Phone System offers a comprehensive cloud-based PBX solution that consolidates telephony, contact center functionalities, and various integrations into a single platform to streamline your everyday business activities.
Contact Center as a Service (CCaaS)
The Yeastar P-Series elevates the conventional phone system into an advanced CCaaS offering. It integrates both inbound and outbound call centers with various messaging channels, such as WhatsApp, SMS, and Live Chat, enabling companies to engage with customers on their favorite platforms via a seamless and user-friendly interface.
PBX
User-friendly, efficient, and highly adaptable, the Yeastar P-Series Phone System transforms business communication by merging voice calls, meetings, multi-channel messaging, integrations, and additional features into a cohesive solution. It eliminates barriers related to distance, platforms, and systems.
Softphone
Enhance your team's productivity with Yeastar Linkus, the premier softphone that transforms your mobile device, desktop, or web browser into an effective office extension. No matter if you're working remotely, on-site, or traveling, Linkus keeps you connected and in sync at all times.
Telephony
The Yeastar P-Series Phone System presents an all-in-one "PBX-Plus-More" solution that seamlessly integrates voice, video, and collaborative tools within a single dynamic platform. Designed to cater to the advanced requirements of contemporary enterprises, it provides exceptional adaptability with options for Cloud, On-premises, or Software installations.
Unified Communications
The Yeastar P-Series offers a comprehensive Unified Communications (UC) solution that unifies voice, video, messaging, and presence into a single, streamlined platform. This integration removes barriers between various communication methods, enabling contemporary teams to transition smoothly among mobile, desktop, and web interfaces while maintaining a consistent experience.
White Label VoIP
Effortless to configure and user-friendly, Yeastar's white-label hosted PBX solutions enable you to enhance your market reach and increase your daily recurring income with ease.
Categories and Features
AI Sales Assistants
Dialpad's AI Sales Assistant empowers sales teams to accelerate their deal-closing process by delivering timely insights throughout calls. This tool effortlessly transcribes discussions, underscores important points, records action items, and generates AI-based suggestions for follow-up actions. By equipping representatives with immediate access to crucial information, the AI Sales Assistant enhances team organization, boosts productivity, and allows members to concentrate on nurturing relationships rather than getting bogged down in note-taking.
Business Phone Systems
Dialpad offers a modern business phone solution that transforms conventional desk phones into a versatile cloud-based system compatible with any device. With this platform, teams can enjoy high-quality voice calls, send SMS and MMS messages, and utilize sophisticated features such as call routing, voicemail transcription, and AI-driven insights, all integrated into a single cohesive system.
Business Text Messaging
Dialpad stands out as a premier CCaaS solution, offering a comprehensive cloud contact center that integrates voice, messaging, and various digital communication channels. By leveraging AI-driven insights, smart routing capabilities, and live analytics, Dialpad empowers support and sales teams to enhance their customer interactions, delivering quicker and more tailored experiences while optimizing overall operational effectiveness.
Business VoIP
Dialpad provides organizations with a contemporary VoIP service that transforms outdated landline systems into a comprehensive, internet-driven communication platform. Teams utilizing Dialpad can enjoy high-quality voice calls, send SMS/MMS messages, and maintain connections across various devices, whether they're using a desktop or mobile. Additionally, as a fully integrated communications solution, Dialpad includes features such as video conferencing, team messaging, and AI-enhanced productivity tools. This leads to a more adaptable and budget-friendly option compared to conventional phone systems, allowing businesses to engage with customers on their preferred channels.
Call Center
Dialpad offers a comprehensive call center solution that integrates high-quality VoIP calling, integrated AI coaching, multi-channel routing, and powerful analytics within a user-friendly platform. This system is tailored to assist sales and support teams in enhancing productivity, accelerating response times, and scaling operations without the complications associated with traditional call center technologies.
Call Tracking
Dialpad's call tracking feature enables teams to effortlessly and automatically record call information, link leads to specific marketing initiatives, examine transcripts, and evaluate performance patterns. The platform offers real-time dashboards along with AI-driven suggestions, assisting both marketing and sales teams in fine-tuning their messaging and boosting conversion rates.
Cloud PBX
Dialpad’s Cloud PBX offers a comprehensive phone system that integrates VoIP calling, smart call routing, voicemail transcription, and AI-driven insights, all hosted in the cloud. This allows teams to make and receive calls from any device and location. It enhances the traditional PBX experience with features such as efficient call routing and AI analytics, providing a versatile and expandable option for businesses. The setup process is straightforward, management is user-friendly, and it can easily adapt to the growing demands of your organization.
Collaboration
Dialpad allows you to manage all your communication—both internal and external—within a single, user-friendly platform. You can make voice calls, conduct video conferences, send SMS/MMS messages, and much more, all accessible through the desktop or mobile application.
Contact Center as a Service (CCaaS)
Dialpad stands out as a leading CCaaS solution for teams seeking enhanced customer interaction. This cloud-based platform allows users to manage calls, texts, and chats seamlessly in one place. With the support of AI-driven insights, agents can provide superior service, while managers can monitor performance metrics in real-time.
Team Chat
Dialpad's team messaging platform provides a secure environment for conversations, featuring group discussions, file sharing capabilities, and an AI-enhanced search function that spans all discussions. By merging calls, meetings, and contact center functionalities, it simplifies teamwork and minimizes the need to switch contexts. This enables teams to communicate, exchange files, and maintain alignment, all without needing to exit ongoing calls or meetings.
Team Communication
Dialpad enhances team collaboration by providing secure messaging, group discussions, file sharing capabilities, and advanced AI search functionality that retrieves any information exchanged in conversations. This keeps teams engaged and minimizes interruptions by seamlessly linking chat with calls, meetings, and contact center applications.
Unified Communications
Dialpad consolidates all your communication channels into a single platform, merging voice calls, messaging, video conferencing, and team collaboration into a unified cloud solution. Equipped with AI-driven insights and effortless integrations, teams can maintain connectivity, enhance productivity, and stay well-informed, regardless of their location, ensuring a smooth workflow at all times.
Video Conferencing
Dialpad simplifies video conferencing by providing seamless, high-definition meetings paired with integrated collaboration features. Effortlessly share your screen, engage in real-time chats, and benefit from automatic AI-generated summaries, ensuring that all participants have a clear understanding after the meeting concludes.
Web Conferencing
Dialpad’s online meeting platform combines high-definition video, live chat, screen sharing, and AI-generated meeting summaries into a single user-friendly interface. It aims to ensure that teams remain synchronized, effortlessly record important insights, and maintain project momentum, all without the need for any downloads.