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What is PBXPlus by 500apps?

PBXPlus, the Virtual PBX Software offered by 500apps, can significantly enhance your team's productivity by providing a wide array of features that amplify your business's effectiveness, including IVR menus, call forwarding, phone numbers from over 40 countries, visual call flows, both inbound and outbound dialing, and seamless integrations with CRM systems and telecom providers. For just $14.99 per user, you can explore over 37 applications with PBXPlus, which also offers a 14-day free trial to get started. Notable Features Include: Unlimited Menu Creation Outbound Calling Capabilities Automated Call Flows Business Voicemail Services Efficient Call Forwarding Comprehensive Call Analytics Voice Messaging Solutions Dial by Name Functionality Virtual Phone Numbers and much more.

What is OneNumber?

Connect various phone numbers to your virtual line and guarantee that every call is captured without fail. Equip your team to handle multiple calls at once while benefiting from a OneNumber system that features welcoming greetings through IVR and a tailored experience with a virtual receptionist and self-service options. Incoming calls are directly routed to the relevant department based on the selections made by callers in the IVR menu, which improves overall operational efficiency. This setup allows for increased flexibility in call management, as calls can be forwarded directly to the personal phones of your employees. Additionally, you can monitor your employees' performance in depth, examining every customer interaction meticulously. Detailed reports on customer calls offer daily insights into agent performance and call metrics, allowing for better management strategies. You can track your business communications and assess team effectiveness using timely recordings of customer interactions. The OneNumber system ensures that calls directed to your virtual number are smoothly forwarded to your mobile or your agents' devices, freeing them from the constraints of a landline or office desk. This cutting-edge solution not only boosts productivity but also guarantees that your team remains connected no matter where they are located, fostering a more responsive and dynamic work environment. Ultimately, this level of connectivity can significantly enhance customer satisfaction by ensuring that no call goes unanswered.

Media

Media

Integrations Supported

Agile CRM
Salesforce
Twilio
Zoho CRM

Integrations Supported

Facebook Messenger
Instagram
LinkedIn
Pinterest
Skype
Truecaller
WhatsApp
X (Twitter)
YouTube

API Availability

API Availability

Has API

Pricing Information

$9.99
$14.99 per month per user with a 14-days free trial.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

500apps

Date Founded

2018

Company Location

New Work

Company Website

pbxplus.com

Company Facts

Organization Name

Vasudev

Company Location

India

Company Website

www.vasudev.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Virtual Call Center

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions

Virtual Phone Number

Not specified

Categories and Features

Virtual Phone Number

Not specified

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