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What is PRO-T-S?

Our focus was on grasping the critical needs of researchers to improve their data collection techniques and increase interviewer productivity while upholding strong data integrity. This led us to create the PRO-T-S® predictive dialing system, which seamlessly links your interviewers, CATI systems, and telecommunication processes. This customizable telephony solution ensures compatibility with various CATI frameworks, providing a multitude of study-specific dialing options tailored to your phone room's needs. Its flexible dialing modes allow users to function effectively across different locations, projects, CATI interfaces, and telephony configurations. Importantly, PRO-T-S often pays for itself in under a year, with many users experiencing a return on investment in as little as six months. By significantly cutting system costs and improving labor efficiency, PRO-T-S not only enhances productivity but also fosters an increase in revenue and profit for your organization. Ultimately, adopting this system can revolutionize your team's approach to data collection and elevate interviewer performance to new heights. Furthermore, the enhanced capabilities provided by PRO-T-S set the stage for more insightful and efficient research outcomes.

What is NOLA AUTOMATION?

NOLA Automation Software serves as a comprehensive solution designed to enhance the growth of your business. It enables users to develop scheduled campaigns for broadcasting, including inbound and outbound predictive messaging, SMS communication, and 2-way voice drops, as well as email outreach. Additionally, our platform offers the capability to send a link to prospects, facilitating their access to their accounts through a convenient online portal. This integration of features not only streamlines communication but also fosters greater engagement with your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$30/user
as low as 0.02 for SMS, Email, Ringless Voice, Dialer, Video Chat, Call Whisper, barge all in one CRM
Free Version
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Marketing Systems Group

Date Founded

1987

Company Location

United States

Company Website

www.m-s-g.com

Company Facts

Organization Name

NOLA AUTOMATION

Date Founded

2019

Company Location

United States

Company Website

www.omninola.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Event Triggered Recording
On-Demand Recording
Recording Bookmarking
Scheduled Recording

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management

Telephony

Call Center Management
Call Monitoring
Inbound Reporting
Outbound Reporting
Predictive Dialer

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
On-Demand Recording
Scheduled Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
IVR / Voice Recognition

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

Sales Dialers

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Text to Speech

API
Different Voice Choices

Video Conferencing

Mobile Access
Real-Time Chat
Two-Way Audio & Video
Video Conferencing

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