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What is Gupshup?
Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.
Integrations Supported
BoldDesk
BytePhase
CampX
Fyno
KonnectzIT
Kylas
PubNub
Quickwork
Raven
Salesforce
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$0.01
Usage based pricing
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
ISIS Papyrus America
Date Founded
1988
Company Location
Austria
Company Website
www.isis-papyrus.com
Company Facts
Organization Name
Gupshup
Date Founded
2004
Company Location
United States
Company Website
www.gupshup.io
Categories and Features
Document Management
Access Controls
Collaboration Tools
Compliance Tracking
Document Archiving
Document Delivery
Document Retention
File Recovery
File Type Conversion
Full Text Search
Offline Access
Optical Character Recognition
Version Control
Categories and Features
Chat SDK & API
Not specified
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Communication APIs
Not specified
Communications Platform as a Service (CPaaS)
Not specified
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Conversational Marketing
Appointment Scheduling
Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication
WhatsApp Marketing
API
Alerts
Autoresponder
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics