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What is PetConnect?

PetConnect is an all-in-one management solution tailored for pet grooming salons, daycare centers, boarding facilities, and pet retail establishments. It effectively combines appointment scheduling and stay management with comprehensive customer and pet profiles, service options, staff assignments, reminders, and online booking features. The boarding functionalities include kennel layouts, feeding schedules, medication plans, and daily care logs to ensure pets receive the best care. Additionally, the software supports point-of-sale operations, offering product catalogs, inventory tracking, receipts, payment histories, and insightful business analytics. Staff can manage schedules and documentation through both web and mobile platforms, while pet owners enjoy a companion app that enables them to schedule or change appointments, view pet details, receive updates, and interact with the facility. PetConnect also supports businesses with multiple locations and allows for easy data exports for accounting and tax needs. Importantly, this cloud-based service does not require a monthly subscription fee; however, users should be aware of processing fees for credit card transactions through its POS system and potential extra charges for optional SMS messaging services. This versatile approach makes PetConnect a highly attractive option for pet service providers aiming to boost their operational effectiveness while ensuring a seamless experience for both staff and pet owners alike.

What is KennelMate?

KennelMate is an all-encompassing software solution tailored for the effective management of boarding kennels and catteries, capable of accommodating facilities with as many as 200 boarding units. This user-friendly program allows staff to function optimally without requiring extensive training, needing only a basic understanding of Windows. A particularly notable feature is the monthly boarding chart, which provides a clear overview of the days of the month alongside boarding units, making it easy to identify future bookings, current boardings, and previous boardings. Beyond tracking boardings, the software also supports the management of grooming services, daycare activities, and merchandise sales, enhancing overall operational efficiency. Users can easily access and adjust daily, weekly, and monthly boarding rates, as well as apply additional daily or fixed charges as needed. Grooming management is integrated smoothly, and the program accommodates up to three different tax rates, offering flexibility for various pricing structures. Additionally, staff can upload photographs of animals and maintain boarding information for repeat customers, which contributes to a seamless experience for both pets and their owners. The system keeps comprehensive records of up to eight vaccinations per pet and incorporates drop-down menus for diet preferences, medications, and veterinary contacts, ensuring all relevant information is easily accessible. To further enhance communication with pet owners, it also generates confirmation letters and emails, streamlining the entire process of managing pet care services. This innovative software truly transforms how boarding facilities operate, making it an invaluable tool for those in the pet care industry.

Media

Media

Integrations Supported

Adyen

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Version

Pricing Information

$240 one-time payment

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

PetConnect

Date Founded

2019

Company Location

Australia

Company Website

pet-connect.co

Company Facts

Organization Name

GrenSoft

Date Founded

1992

Company Location

United Kingdom

Company Website

www.grensoft.com/KennelMate/index.htm

Categories and Features

Pet Grooming

Not specified

Categories and Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Pet Care

Not specified

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