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What is Phone.com?

Communication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.

What is Newbridge?

Newbridge offers a robust UCaaS cloud contact center technology platform that integrates Omnichannel communication, IVR, social media connectivity, workforce management, and traditional office phone systems. Celebrated for its innovative solutions, flexibility, and affordability, Newbridge works alongside industry specialists and partners to customize, improve, and support the workforce and procedures through state-of-the-art SaaS technology. Furthermore, for a variety of technical needs such as infrastructure, IT support, managed services, and cabling solutions, we rely on our trusted partners to ensure seamless integration and implementation of their services. This collaborative methodology not only enhances operational efficiency but also guarantees that every facet of the contact center is optimized for peak performance. By fostering strong relationships within the industry, Newbridge remains committed to delivering exceptional service and value to its clients.

Media

Media

Integrations Supported

ActiveLens
AllProWebTools
Axis LMS
Chrometa
Comm100
HostBill
Lariat Collections Platform
Stackreaction
Zapier
Zoho CRM

Integrations Supported

CommunityWFM
Rezcontrol

API Availability

Has API

API Availability

Pricing Information

$12.74/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Phone.com

Date Founded

2007

Company Location

United States

Company Website

www.phone.com/small-business-phone-service/

Company Facts

Organization Name

Newbridge Business Solutions

Date Founded

2003

Company Location

United States

Company Website

newbridgebusinesssolutions.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Ring Groups
Unified Communications
Voice Quality Enhancement

Call Forwarding

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

International Calling

Not specified

IVR

Not specified

Second Phone Number

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Virtual Phone Number

Not specified

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Call Center

Blended Call Center
Call Recording
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

IVR

Not specified

UCaaS

Not specified

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