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What is Picky Assist?

The significance of effective communication in a business setting is widely recognized. Teambox emerged following thorough analysis of the competitive landscape concerning similar offerings. Our goal was to ensure we addressed every necessary aspect for enterprises aiming to elevate their customer service and provide a collaborative platform for their teams. By integrating your entire workforce into one cohesive system, you can efficiently handle customer inquiries from both WhatsApp and Facebook Messenger. Additionally, you can establish distinct Departments within your team to enhance organization. Furthermore, it is possible to direct specific conversations to the relevant departments based on the message's context or specific customer attributes, ensuring that inquiries, such as product-related questions, reach the right team promptly for a more effective response. This streamlined approach not only improves efficiency but also enhances customer satisfaction.

What is 360dialog?

Effective communication on messaging platforms relies heavily on strategic applications and sophisticated technological solutions. The 360dialog Messenger Communication Platform, along with the WhatsApp Messaging API, presents an optimal solution for executing effective use cases, whether through API integration or on-premise setups that bring together messaging and CRM systems. By connecting contacts and pertinent contextual information to your messaging framework, you can develop tailored communication strategies that resonate with your audience. With strong automation capabilities and a messaging API that guarantees a 100% delivery success rate, you can confidently ensure your messages reach their targets. Furthermore, utilizing WhatsApp, a platform that many of your team members are already familiar with, facilitates smooth communication without the need for additional applications; you can easily integrate your HR solutions through the 360dialog API to activate HR-related functionalities and time tracking directly within WhatsApp. This all-encompassing strategy not only boosts communication efficiency but also cultivates a more interconnected and agile team environment while enhancing overall productivity. Ultimately, embracing such advanced communication tools can significantly transform how teams collaborate and interact.

Media

Media

Integrations Supported

ActiveCampaign
Brevo
Facebook
Formstack
Freshdesk
Google Forms
Google Sheets
Knowlarity
Shopify
Site24x7
Tray.ai
Weebly
WhatsApp
WooCommerce
WordPress
Zoho CRM
Zoho Desk
Zoho RPA
Zoom Webinars

Integrations Supported

respond.io

API Availability

API Availability

Pricing Information

$14 per month

Pricing Information

€49 per month
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Picky Assist

Date Founded

2018

Company Location

United States

Company Website

pickyassist.com

Company Facts

Organization Name

360dialog

Company Location

Germany

Company Website

www.360dialog.com

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Marketing Automation

Sales Intelligence

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