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What is Pipechat?

Connect your CRM to WhatsApp Web to easily leverage template messages, swiftly add new contacts and deals, and organize your forthcoming tasks. This integration allows you to expedite the closure of deals and carry out essential CRM operations directly within WhatsApp Web. You can effortlessly manage your contacts, deals, and activities without having to leave the platform. Additionally, frequently used messages can be saved, repurposed, and shared among your team members for improved collaboration. Important communications can be conveniently stored as notes in your CRM for later use. This integration works with all WhatsApp and WhatsApp Business accounts, with Pipechat being offered at a competitive price of just €5 per month, and even more savings are available for annual subscriptions and multi-seat options. Experience the ease of overseeing your customer relationships without the hassle of switching between applications, while enhancing your team's efficiency and productivity.

What is Ownchat?

Ownchat is an all-in-one platform designed for businesses leveraging WhatsApp, featuring sophisticated tools like a Shared Team Inbox and a multi-agent support system that promotes growth on the platform. By integrating the capabilities of WhatsApp Business APIs within an easy-to-use no-code collaborative framework, Ownchat enables businesses to enhance their communication strategies effectively. Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location. Highlighted Features Include: - **Shared Team Inbox:** Collaborate with team members for improved efficiency. - **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support. - **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives. - **WhatsApp Automation:** Simplify conversations for better customer engagement. - **WhatsApp CRM:** Provide scalable support directly via WhatsApp. - **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts. Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.

Media

Media

No images available

Integrations Supported

WhatsApp
Brave Browser
Google Chrome
Pipedrive
Zoho CRM

Integrations Supported

WhatsApp
Brave Browser
Google Chrome
Pipedrive
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

€5/month
Free Trial Offered?
Free Version

Pricing Information

$53.00
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pipechat

Company Website

pipechat.app/

Company Facts

Organization Name

Ownchat

Date Founded

2022

Company Location

India

Company Website

ownchat.app

Categories and Features

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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