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What is Plivo?

Plivo Communications Platform serves as both a Cloud API Platform and a Global Carrier Services Provider, delivering top-notch cloud communication solutions at competitive rates. Users can make voice and SMS calls to virtually any country, while also having the option to acquire local numbers in 55 different nations. Additionally, Plivo provides round-the-clock technical support at no cost, ensuring that experts are readily available to assist customers with any challenges they may encounter. This commitment to customer service enhances the overall user experience, making Plivo a reliable choice for businesses seeking effective communication tools.

What is Exotel?

Exotel is a dependable and secure cloud-based phone system designed for businesses. Setting it up is straightforward, requiring no extra infrastructure or hardware. This system enables sales and support teams to operate from any location seamlessly. Customers can benefit from a tailored calling experience that enhances engagement. With Exotel's intuitive drag-and-drop builder, users can effortlessly create, manage, and monitor call flows. Additionally, initiating SMS campaigns is simple, with a promise of optimal delivery rates across more than 190 countries. User verification through SMS and calls is also made hassle-free, ensuring high success rates while remaining non-intrusive. As communication needs evolve, Exotel continues to adapt, providing businesses with innovative tools to enhance their customer interactions.

Media

Media

Integrations Supported

CleverTap
Fyno
Quickdelivery
Quickrides
Quickwork
Raven
SuprSend
Tookan
Vtiger Help Desk
Courier
Kipps.AI
Mobility Infotech
Mok
Planfix
Rayven
SessionPBX
Shift
SmartCar

Integrations Supported

CleverTap
Fyno
Quickdelivery
Quickrides
Quickwork
Raven
SuprSend
Tookan
Vtiger Help Desk
Gnani Bot Builder Platform
Vitrify IVF Software

API Availability

API Availability

Pricing Information

$.005 / SMS
Pricing details found on website. Volume discounts available.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Plivo

Date Founded

2011

Company Location

United States

Company Website

www.plivo.com

Company Facts

Organization Name

Exotel

Date Founded

2011

Company Location

India

Company Website

exotel.com/en/

Categories and Features

Bulk SMS

Not specified

Chat SDK & API

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Communication APIs

Not specified

Mobile App Development

For Consumer Apps
For Enterprise Apps
Multi-Factor Authentication (MFA)
Reporting / Analytics

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

Categories and Features

Communication APIs

Not specified

SMS Marketing

Not specified

Telephony

IVR / Voice Recognition

Voice Broadcasting

Not specified

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