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What is PolicyFlow?

A specialized software solution for managing insurance broking has been developed by software engineers, tailored for both policy administration and customer relationship management (CRM). This innovative platform facilitates the organization of personal and commercial clients, allowing for the management of diverse addresses and contact details. It enhances communication monitoring and marketing initiatives while enabling users to track and oversee various policies and quotes effectively. Additionally, users can document comprehensive risk information and automate requests for quotes from underwriters. The system also provides capabilities for recording, managing, and reporting on insurance claims, alongside the preparation of tailored financial reports. Compliance with FCA documentation standards is strictly maintained, ensuring transparency in client data with quick access to detailed information. Users benefit from the ability to simultaneously view multiple clients and visualize their locations, including geographical data related to risks such as flooding or subsidence. With easy access to client information, customer service operations are streamlined, and the platform includes functionalities for document storage and processing, as well as integrated workflow tasks, events, and notes to improve overall efficiency. This comprehensive approach to insurance management elevates the user's operational effectiveness significantly.

What is FirstGen?

FirstGen serves as NTT DATA's cutting-edge response to the challenges faced by property and casualty insurance providers. This sophisticated, online policy management system covers all facets of the insurance lifecycle, ranging from the initial sales efforts to the ultimate financial reconciliations. Tailored to accommodate the varied requirements of the insurance industry, FirstGen supports every category of P&C insurance. It utilizes a wide variety of parameters, tables, and rule engines to streamline product setups, including the establishment of rating and authorization thresholds. By externalizing its business logic, any necessary changes can be executed quickly without the need for programming adjustments. Renowned for its flexibility and capacity for growth, FirstGen can be deployed swiftly to align with organizational demands. Additionally, it can process transactions in various currencies and provides support for multiple languages. Offered by NDFS, FirstGen Cloud guarantees thorough oversight of key insurance functions, showcasing OPEN APIs and integrated services that enrich user interactions across a multitude of digital platforms. Moreover, the system boasts an intuitive interface, ensuring accessibility for both insurers and policyholders, fostering a seamless experience throughout the insurance process. Ultimately, FirstGen stands as an essential tool for modern insurers striving to enhance efficiency and customer satisfaction.

Media

Media

Integrations Supported

Feefo
Mailchimp
QuickBooks Online
Trustpilot
Xero

Integrations Supported

Feefo
Mailchimp
QuickBooks Online
Trustpilot
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$70 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PolicyFlow

Date Founded

2013

Company Location

United Kingdom

Company Website

policyflow.co.uk

Company Facts

Organization Name

NTT DATA FA Insurance Systems

Date Founded

1988

Company Location

Singapore

Company Website

www.nttdata-ndfs.com/images/resource/FirstGen%20Cloud%20General%20(P&C)%20Insurance%20Software%20Solution.pdf

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

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