Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • TradingView Stock Widgets Reviews & Ratings
    16 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website

What is Porchlight?

Porchlight stands out as a cutting-edge live-chat and customer-support system tailored for teams addressing inquiries from site visitors. It features a compact, embeddable widget that is merely 5.6 KB in size, a collaborative Front Desk for seamless team communication, and Lamplighter AI, which delivers responses from a team-crafted Guidebook, cites its sources, and escalates issues to a human representative when needed. Visitors can easily discern if a human agent is available, if AI assistance is in use, or if the support team is offline. Other useful features include a comprehensive help center, real-time tracking of visitor activity, A/B-tested greeting messages, and a specialized chat page that includes QR codes for convenience. The widget supports various platforms such as WordPress, React, Next.js, Google Tag Manager, and standard HTML sites. Each subscription plan permits unlimited agents, and users can create accounts without the need for credit card details, enhancing accessibility for diverse teams. This adaptable approach allows organizations to efficiently handle customer engagement while avoiding initial costs and ensuring a smooth transition into using the platform. By prioritizing user experience, Porchlight enables teams to provide timely and effective support to their customers.

What is ChatSupport?

ChatSupport is an efficient, all-in-one live chat solution that seamlessly integrates with any website. With an intuitive dashboard, users can interact with and assist visitors effectively. We are firm believers that genuine connections can only be fostered through human interaction. The essence of feeling acknowledged is crucial for building meaningful relationships. No matter how sophisticated AI technology becomes, it cannot replicate the sense of being truly heard. Human representatives are essential for creating authentic connections, as they can respond to and engage with your visitors directly. Our complimentary chat widget enables you and your team to promptly address inquiries from website visitors, enhancing the overall user experience. By prioritizing real human interaction, we ensure that your visitors feel valued and supported.

Media

No images available

Media

Integrations Supported

Integrations Supported

Facebook Messenger
Joomla!
Magento
Microsoft Teams
Shopify
Slack
WordPress
Zendesk

API Availability

Has API

API Availability

Pricing Information

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version

Pricing Information

$0
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

1001 ToolBox

Company Location

Pakistan

Company Website

porchlight.1001toolbox.com

Company Facts

Organization Name

AnywhereWorks

Company Website

chatsupport.co

Categories and Features

Live Chat

Not specified

Categories and Features

Live Chat

Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

GhostChat Reviews & Ratings

GhostChat

The Chat Widget LLC

Popular Alternatives

ProProfs Chat Reviews & Ratings

ProProfs Chat

ProProfs
LiveChat Reviews & Ratings

LiveChat

LiveChat Software
CareColl Reviews & Ratings

CareColl

Intellial Solutions