Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,195 Ratings
    Company Website for Birdeye
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo
  • GetResponse Reviews & Ratings
    4.3 out of 5 stars 1,801 Ratings
    Company Website for GetResponse
  • TradingView Stock Widgets Reviews & Ratings
    5.0 out of 5 stars 16 Ratings
    Company Website for TradingView Stock Widgets
  • Forethought Reviews & Ratings
    4.3 out of 5 stars 166 Ratings
    Company Website for Forethought
  • ClickUp Reviews & Ratings
    4.6 out of 5 stars 19,572 Ratings
    Company Website for ClickUp
  • Visual Visitor Reviews & Ratings
    4.9 out of 5 stars 251 Ratings
    Company Website for Visual Visitor

What is Porchlight?

Porchlight stands out as a cutting-edge live-chat and customer-support system tailored for teams addressing inquiries from site visitors. It features a compact, embeddable widget that is merely 5.6 KB in size, a collaborative Front Desk for seamless team communication, and Lamplighter AI, which delivers responses from a team-crafted Guidebook, cites its sources, and escalates issues to a human representative when needed. Visitors can easily discern if a human agent is available, if AI assistance is in use, or if the support team is offline. Other useful features include a comprehensive help center, real-time tracking of visitor activity, A/B-tested greeting messages, and a specialized chat page that includes QR codes for convenience. The widget supports various platforms such as WordPress, React, Next.js, Google Tag Manager, and standard HTML sites. Each subscription plan permits unlimited agents, and users can create accounts without the need for credit card details, enhancing accessibility for diverse teams. This adaptable approach allows organizations to efficiently handle customer engagement while avoiding initial costs and ensuring a smooth transition into using the platform. By prioritizing user experience, Porchlight enables teams to provide timely and effective support to their customers.

What is Chatra?

Incorporate live chat, chatbots, email, and social messaging into your business framework to streamline operations. This integration enables you to effectively respond to inquiries, tackle issues, and improve conversion rates. By integrating live chat on your site, you can interact with visitors instantly, or opt for messenger mode to answer questions at your own pace. Manage all interactions from a cohesive dashboard that links your inbox with your Facebook Business Page, removing the need to switch between numerous browser tabs. Monitor the visitors on your website in real-time through a visitor list, which helps you analyze their browsing habits and sources, allowing for tailored greetings. Use Chatra to address questions, ease concerns, and strategically cross-sell and upsell products, which can significantly enhance your order volume and average transaction value. Implement bots to collect visitor contact details and other pertinent information while ensuring their consent, which can amplify your marketing efforts. Offer swift answers to frequently asked questions, ensuring visitors receive prompt assistance and alleviating some of the workload for your support team. By optimizing these processes, your company can significantly improve customer satisfaction, leading to overall growth and success. With enhanced communication strategies in place, you can create a more engaging experience for your customers.

Media

No images available

Media

Integrations Supported

Integrations Supported

Easyflow
Feederloop
Front
Getscreen.me
HelpShelf
KonnectzIT
Median Cobrowse
Pixpa
Planfix
Quickwork
Revamp CRM
RiskVille
Satisfaction.AI
Simple.ink
Stackreaction
Supportbench
Vsble
Zapier
elevio
🌱kvitly

API Availability

Has API

API Availability

Pricing Information

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version

Pricing Information

$14 per year
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

1001 ToolBox

Company Location

Pakistan

Company Website

porchlight.1001toolbox.com

Company Facts

Organization Name

Chatra

Date Founded

2014

Company Location

United States

Company Website

chatra.io

Categories and Features

Live Chat

Not specified

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

GhostChat Reviews & Ratings

GhostChat

The Chat Widget LLC

Popular Alternatives

Tidio Reviews & Ratings

Tidio

5.0 out of 5 stars
LiveChat Reviews & Ratings

LiveChat

LiveChat Software
4.9 out of 5 stars
HelpCrunch Reviews & Ratings

HelpCrunch

3.0 out of 5 stars
LiveChat Reviews & Ratings

LiveChat

LiveChat Software
4.9 out of 5 stars
Velaro Reviews & Ratings

Velaro

4.0 out of 5 stars