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What is PortaDialer?

PortaDialer is a white-label WebRTC softphone built for VoIP providers, cloud PBX operators, and communication service providers that want branded clients without the cost of custom app development. It covers iOS, Android, and browser-based access (Web App) as fully branded, cross-platform clients. Because PortaDialer works with any standard external SIP infrastructure, it can run on its own, independent of other PortaOne systems. Both the mobile and web versions share the same core toolset: HD-quality voice and video, in-app messaging, group chat, SMS, voicemail access, attended and blind call transfers, call pull functionality, and presence indicators. The result is a single, consistent interface spanning mobile and web. For sign-in, operators can offer their users OTP codes, standard passwords, or auto-login links.

What is Alcatel-Lucent IP Desktop Softphone?

For those employees who are working remotely or frequently on the move and don't have access to a traditional office environment, a softphone application becomes a highly suitable option for their communication needs. The Alcatel-Lucent IP Desktop Softphone, inspired by the Alcatel-Lucent 8068 Premium DeskPhone, is a software solution that replicates the experience of using a standard business phone. Its installation process is straightforward, enabling users to quickly set it up on various devices such as PCs, Macs, tablets, or smartphones that operate on iOS or Android systems in just a matter of minutes. By utilizing a corporate virtual private network (VPN), users can effortlessly make and receive calls, integrating seamlessly with the organization's telephony network. This application provides users with access to all the same features found in a desk phone, allowing for calls to be made and answered from virtually any location. Additionally, it supports off-site connectivity, allowing users to connect to their company's IP network through a VPN, whether they are using Ethernet, Wi-Fi, or mobile data connections like 3G or 4G. This capability not only enhances flexibility but also ensures that remote employees can communicate effectively, no matter where they are situated. It ultimately fosters a more connected work environment, reinforcing the importance of reliable communication tools in today's evolving workplace.

Media

Media

Integrations Supported

Integrations Supported

EcholoN

API Availability

API Availability

Pricing Information

$890

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

PortaOne

Company Location

Canada

Company Website

www.portaone.com/telecom-products/porta-dialer-branded-softphone/

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/applications/ip-desktop-softphone

Categories and Features

Softphone

Call Transfer
Caller Identification
Chat / Messaging

Categories and Features

Softphone

Not specified

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