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What is Portico?

Portico presents an online solution designed to facilitate the onboarding process for clients in various service sectors, including agencies, consultancies, accounting firms, and bookkeeping services. Teams can craft a tailored onboarding journey and provide clients with a singular link to fill out intake forms, upload required documentation, sign agreements, and process payments through Stripe, all while bypassing the need for an account creation. To boost the likelihood of completion, automated reminders notify clients of any outstanding tasks, and a dashboard allows teams to monitor the onboarding phases for each individual client. Depending on the chosen subscription tier, Portico offers a suite of features such as electronic signatures, payment processing, customizable branding options, a dedicated client portal, workflow automation, a REST API, integration capabilities with Zapier, and opportunities for white-label branding. The core objective is to simplify the gathering of client data and documentation, streamline agreement and payment transactions, and efficiently track onboarding progress through a cohesive workflow. By providing these comprehensive tools, Portico not only aims to improve operational efficiency for service providers but also seeks to elevate the overall experience of client onboarding, creating a smoother transition for new clients into their services. As a result, businesses can focus more on delivering quality services rather than getting bogged down with administration tasks.

What is EverAfter?

Rather than bombarding your clients with a flurry of emails filled with attachments or spreadsheets, the emphasis should be placed on delivering genuine value. Develop tools that incorporate call recordings, documents, key performance indicators, contracts, and task lists to streamline the process. Create automated hubs that assemble tasks, written content, videos, surveys, and more, simplifying access to essential resources. Customer Success Managers (CSMs) dedicate a significant portion of their time to onboarding new users, frequently addressing the same inquiries multiple times. Introduce an automated onboarding journey that retains a personal touch, making the experience smoother for users. Additionally, the challenge of communicating with customers is compounded by the multitude of channels involved, leading to a lack of a centralized source of information. As a result, customers tend to respond reactively to their CSMs' efforts, prolonging the onboarding timeline and necessitating frequent follow-ups to ensure that essential steps are completed and that users gain proficiency with the product. This shift towards automation not only enhances efficiency but also fosters a more engaging and supportive customer experience.

Media

No images available

Media

Integrations Supported

Stripe
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$39/month
Free includes up to 3 onboardings and 3 e-signatures per month. Starter costs $39/month or $29/month billed annually and includes 25 onboardings per month, unlimited e-signatures, payment collection, client portal access, custom branding, and webhooks. Pro costs $79/month or $59/month billed annually and includes 100 onboardings per month, API access, Zapier, automations, and 100 SMS reminders per month. Business costs $149/month or $119/month billed annually and includes unlimited onboardings, API access, Zapier, automations, and 500 SMS reminders per month. New accounts receive a 14-day Pro trial with no credit card required. Prices exclude applicable taxes.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Solid Code

Company Location

Kazakhstan

Company Website

www.portico.run

Company Facts

Organization Name

EverAfter

Company Location

Israel

Company Website

www.everafter.ai/

Categories and Features

Customer Onboarding

Not specified

Categories and Features

Customer Onboarding

Not specified

Customer Success

Not specified

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