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Ratings and Reviews 0 Ratings
Alternatives to Consider
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RouteGenieRouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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NovusMEDNovusMED's ecosystem encompasses a diverse range of features, including a call center, various administrative applications, driver interfaces, and client or clinic booking software, making it a premier choice for medical transportation services. Additionally, it offers tailored configurations suited for brokerages, healthcare providers, seniors, and community health initiatives, ensuring that patient data is managed with precision. Users can monitor performance metrics in real-time and adapt their service capacity to accommodate fluctuating demands. Real-time management of will calls, confirmation calls, and recurring trips is streamlined, enhancing overall efficiency. The platform boasts advanced mileage and cost calculators, which facilitate the management of various contractors, funding sources, and volunteer driver programs. Furthermore, it provides robust credential management for both drivers and vehicles, allowing for smooth operations. It also enables the effective management of subcontractor outsourcers through mobile provider access, trip bidding, and offers. With NovusMED, users can easily identify the nearest available vehicle, ensuring prompt service and immediate booking capabilities for clients. This comprehensive system not only optimizes transportation logistics but also significantly improves patient care and service responsiveness.
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MoovsThe Ultimate Operator Tool for All Your Needs. Efficiently manage a greater number of rides in less time—it's straightforward, it's software. With Instant Booking & Payment, you can secure rides and receive payments without delay. Not only will you appreciate it, but your clients will too. Enhanced Dispatch Technology ensures that both drivers and passengers stay informed and connected. Automated Sales make it easy to follow up on proposals and offers effortlessly, without any manual effort. Enjoy the benefit of more rides through complimentary leads, translating directly into increased profits. Your business is bound to expand as you boost your revenue by booking and dispatching more rides from a single platform. Save valuable time and streamline processes by automating your marketing and sales initiatives. Ultimately, prioritize delivering exceptional service to ensure every customer has a remarkable experience. As a result, your reputation will grow alongside your business success.
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DialerAIOur autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts. This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider. By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
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Acuity SchedulingAcuity Scheduling simplifies the process of managing and scheduling appointments online. This user-friendly software assists both professionals and businesses in effortlessly keeping their calendars booked. By providing clients with real-time access to your availability, Acuity allows for quick appointment bookings and the option to pay in advance. With its seamless functionality, you can avoid the stress of organizing or rescheduling appointments altogether. This efficiency not only saves time but also enhances the overall client experience.
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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HostawayHostaway stands out as an exceptional vacation rental platform that seamlessly connects with various channels while providing robust support. It is user-friendly and empowers property managers with sophisticated solutions that enhance operational flexibility. The platform features a comprehensive dashboard and a mobile application, enabling users to oversee all facets of their marketing, sales, and accounting processes. Hostaway members enjoy premium partnerships with well-known channels such as VRBO, Booking.com, and Airbnb. Additionally, they have the ability to handle complex configurations, granting them unparalleled control and assurance that only Hostaway can provide. Designed with teamwork in mind, Hostaway simplifies staff training, boosts business efficiency, and fosters employee satisfaction. The system includes a booking engine, a customizable WordPress website, and a variety of marketing and sales tools to optimize direct bookings. Furthermore, Hostaway boasts an array of industry-leading property management systems (PMS) and channel managers, along with seamless integration with over 40 software vendors, making it a comprehensive solution for modern property management.
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Gym AssistantGym Management Software with No Monthly Fees Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts - you own it. Simple, powerful and affordable.
What is Prestige CAD?
Prestige CAD (Computer Aided Dispatch) stands out as a sophisticated dispatch software specifically designed for medical transport services. This innovative tool fosters a professional environment in the Communication Center, creating advantages for both Paramedics and the individuals they assist. The software produces high-quality, easily interpretable reports vital for marketing, billing, and management operations. With Prestige, all Unit Status, Patient Data, 911 Calls, Response Times, and additional information can be efficiently monitored on a single, intuitive interface. It also effortlessly manages both current and future appointments. Every aspect of operations, ranging from Call Sheets to Appointments and Active Events, is seamlessly integrated into a unified system. Scheduling for recurring and follow-up appointments becomes a breeze, requiring just a single click with Prestige. Additionally, CAD offers smooth integration with ProQA, MapPoint®, AVL (Street Eagle), and Prestige ePCR and Billing. If you are keen on enhancing your service delivery, do not hesitate to contact us to discover how we can tailor this system to boost your communication center’s productivity. Your journey toward operational excellence with Prestige CAD starts with just one conversation. By adopting this system, your team will be better equipped to respond effectively, ensuring that every call is managed with precision.
What is EverTransit?
EverTransit is a cutting-edge mobile platform focused on transportation, technology, and efficient data management. Equipped with innovative tools, you can manage your fleet with precision and ease. Enhance your customers’ experience by giving them the option to book rides immediately or schedule them for a later time. Operate your business the way you want with a robust back-end system that seamlessly integrates billing, customer relations, and accounting functions. Become part of EverTransit Connect, the groundbreaking affiliate network created specifically for coordinating rides to and from rural areas. Increase the effectiveness of your pre-scheduled bookings while gaining the features needed for a more flexible on-demand service. You have the liberty to choose how rides are assigned, with methods including first-come, first-served, the nearest driver, and delayed dispatching options. Furthermore, the driver app features an easy-to-use interface for handling ride assignments, accepting job offers, billing customers, and managing all aspects of their rides efficiently. This comprehensive strategy guarantees that both drivers and customers enjoy a smooth and responsive transportation experience, ultimately leading to greater satisfaction on both ends. By utilizing EverTransit, you not only optimize your operations but also contribute to a more connected and efficient transportation network.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
EMS Consultants
Company Website
www.emscltd.com
Company Facts
Organization Name
EverTransit
Date Founded
2011
Company Location
United States
Company Website
evertransit.com
Categories and Features
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking
Categories and Features
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking