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What is ProProfs Chat?

Our live chat solution empowers operators to connect with customers instantly, enabling them to view visitor messages in real-time and respond more swiftly. Additionally, operators have the capability to transfer chats to colleagues, which expedites the resolution process significantly. They can also utilize pre-written responses to ensure that customers receive accurate information quickly. Customizable chat widgets can be embedded with self-help resources to offer immediate assistance when needed. This proactive chat software is designed to improve the overall user experience. Engaging visitors through chat invitation pop-ups and personalized greetings enhances interaction and fosters a welcoming atmosphere. By utilizing our live chat, businesses can effectively inform website visitors about the latest products, features, or updates to services. Furthermore, providing product tours to your support team can significantly help in engaging potential leads. Our live chat support software integrates seamlessly with leading CRM platforms like Salesforce and Microsoft Dynamics, allowing you to manage potential leads efficiently. This integration ultimately empowers your sales team to close deals more swiftly and effectively, ensuring better overall performance. With these features, your organization can create a more dynamic and responsive customer service environment.

What is Chatlio for Slack?

Introducing a groundbreaking live chat application that integrates flawlessly with Slack. Unlike other options, this innovative tool enables multiple team members to collaborate in assisting a single visitor simultaneously. Compatible with all devices, it works harmoniously with the existing applications you use. Chatlio acts as a holistic customer support platform, effortlessly blending into your website while connecting with Slack. You can engage with users directly, eliminating the need for extra software, as Chatlio automatically gathers and shares essential customer information, such as their location, local time, browser type, operating system, and the specific page they're on. Additionally, the chat widget can be tailored to your preferences, allowing you to adjust features like shape, colors, and labels directly from the Chatlio control panel. For those desiring complete creative control, CSS access is available at no additional charge across all service tiers. Furthermore, Chatlio enhances the customer experience by facilitating effective communication and improving overall service delivery, making it an invaluable asset for any business.

Media

Media

Integrations Supported

WordPress
Zendesk
AmeriCommerce
Keap
Kontent.ai
Mailchimp
ProProfs Help Desk
Salesforce
Shopify
Zoho CRM
Zoho SalesIQ

Integrations Supported

WordPress
Zendesk
C2CRM
ManageEngine OpManager Nexus
Qlik Application Automation
Slack
Wufoo
elevio

API Availability

API Availability

Pricing Information

$19.99 per month
Free Version
Free Trial Offered?

Pricing Information

$29 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ProProfs

Date Founded

2006

Company Location

United States

Company Website

www.proprofschat.com

Company Facts

Organization Name

Chatlio

Company Location

United States

Company Website

chatlio.com

Categories and Features

Chatbot

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

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