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What is ProProfs Chat?

Our live chat solution empowers operators to connect with customers instantly, enabling them to view visitor messages in real-time and respond more swiftly. Additionally, operators have the capability to transfer chats to colleagues, which expedites the resolution process significantly. They can also utilize pre-written responses to ensure that customers receive accurate information quickly. Customizable chat widgets can be embedded with self-help resources to offer immediate assistance when needed. This proactive chat software is designed to improve the overall user experience. Engaging visitors through chat invitation pop-ups and personalized greetings enhances interaction and fosters a welcoming atmosphere. By utilizing our live chat, businesses can effectively inform website visitors about the latest products, features, or updates to services. Furthermore, providing product tours to your support team can significantly help in engaging potential leads. Our live chat support software integrates seamlessly with leading CRM platforms like Salesforce and Microsoft Dynamics, allowing you to manage potential leads efficiently. This integration ultimately empowers your sales team to close deals more swiftly and effectively, ensuring better overall performance. With these features, your organization can create a more dynamic and responsive customer service environment.

What is Fobi?

Transform your operational processes, enhance the customer experience, and grow your business with Fobi's cutting-edge solutions. Fobi allows you to establish improved communication with your customers by welcoming new clients, reducing response times, and providing effective support. Furthermore, it strengthens your marketing and sales initiatives by generating new leads, gathering important user data, and broadening your audience reach. The best part is that Fobi is free and exceptionally easy to set up. There's no requirement for prior sign-up; you can simply complete the setup in three straightforward steps. Start by copying your Google form link into the specified field. Then, customize your form to give it the engaging personality of a chatbot. You can choose to embed this chatbot on your website either as a Chat PopUp or via an IFrame. Personalize the bot to fit your branding by adjusting its colors, size, and text to your liking. After making your customizations, your chatbot will be fully functional and poised for engagement. You also have the option to change the visual aspects of the chat interface, ensuring a truly tailored experience. This adaptability guarantees that your bot not only fulfills its practical purposes but also aligns seamlessly with your brand’s identity, making it an invaluable asset for your business growth. Moreover, Fobi’s user-friendly features allow you to focus on what truly matters—building lasting connections with your customers.

Media

Media

Integrations Supported

AmeriCommerce
Keap
Kontent.ai
Mailchimp
ProProfs Help Desk
Salesforce
Shopify
WordPress
Zendesk
Zoho CRM
Zoho SalesIQ

Integrations Supported

Google Forms

API Availability

API Availability

Pricing Information

$19.99 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

ProProfs

Date Founded

2006

Company Location

United States

Company Website

www.proprofschat.com

Company Facts

Organization Name

Fobi.io

Company Location

Israel

Company Website

fobi.io

Categories and Features

Chatbot

Not specified

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Not specified

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