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What is ProfitWatch Call Accounting?

ProfitWatch Call Accounting is a highly user-friendly call accounting solution specifically designed for the hospitality sector. It seamlessly integrates with a variety of PBX and PMS systems, offering hotels, motels, casinos, resorts, spas, and cruise lines a reliable and uncomplicated method for overseeing their communication needs and beyond. The system includes multiple pricing options that allow establishments to implement promotional rates for guests, encouraging increased phone use. Users have the flexibility to generate invoices either on demand or automatically, which can then be printed, saved, or emailed as needed. Furthermore, the platform enhances safety by providing immediate alerts via email, SMS, and screen notifications whenever an emergency call is placed anywhere within the facility. This extensive functionality not only optimizes call management but also greatly enhances the experience of guests and boosts overall operational effectiveness. By addressing both communication needs and emergency protocols, ProfitWatch Call Accounting stands out as an essential tool for the hospitality industry.

What is Elephant Call Management System?

The ELEPHANT CALL MANAGEMENT SYSTEM serves as a thorough tool for logging calls, designed to improve operator efficiency while providing accurate tracking and complete oversight of all telephone expenditures. Featuring an easy-to-use interface and a user-friendly reporting tool, it enables users to create and manage organized reports effortlessly. These reports can uncover potential problems, evaluate the effectiveness of the current setup, help detect instances of telephone fraud and misuse, and offer precise tariff analyses that may support negotiations for better rates on particular destinations. By carefully documenting call activities, adjusting tariff plans to fit usage trends, and identifying which STD codes are most effective for marketing campaigns, the ELEPHANT CALL MANAGEMENT SYSTEM enhances your business's operational productivity. Additionally, it allows for monitoring of both authorized and unauthorized phone usage within your organization, ensuring that resources are utilized to their maximum potential. This comprehensive oversight not only helps in maintaining cost-efficiency but also aids in strategic decision-making for future telecommunications investments.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Metropolis Technologies

Date Founded

1993

Company Location

United States

Company Website

www.metropolis.com

Company Facts

Organization Name

The 116 Group

Company Location

United Kingdom

Company Website

wcgl.co.uk

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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