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What is ProfitWatch Call Accounting?

ProfitWatch Call Accounting is a highly user-friendly call accounting solution specifically designed for the hospitality sector. It seamlessly integrates with a variety of PBX and PMS systems, offering hotels, motels, casinos, resorts, spas, and cruise lines a reliable and uncomplicated method for overseeing their communication needs and beyond. The system includes multiple pricing options that allow establishments to implement promotional rates for guests, encouraging increased phone use. Users have the flexibility to generate invoices either on demand or automatically, which can then be printed, saved, or emailed as needed. Furthermore, the platform enhances safety by providing immediate alerts via email, SMS, and screen notifications whenever an emergency call is placed anywhere within the facility. This extensive functionality not only optimizes call management but also greatly enhances the experience of guests and boosts overall operational effectiveness. By addressing both communication needs and emergency protocols, ProfitWatch Call Accounting stands out as an essential tool for the hospitality industry.

What is PhonEX ONE?

To optimize returns on investments in technology, it is crucial to understand their usage patterns over time and adapt strategies accordingly. Furthermore, the multitude of communication platforms available today necessitates the ability to effectively oversee, assess, and manage these resources. PhonEX ONE Unified Communications analytics and call accounting provides a holistic management solution that encompasses both live and historical data dashboards, traffic analysis, alert notifications, and fraud detection capabilities for organizations worldwide. This platform allows for an in-depth analysis of various session types associated with unified communications, traditional and VoIP PBXs, cellular usage, and carrier data traffic. As a result, PhonEX ONE emerges as an exceptional business intelligence tool for enterprises of all sizes, empowering them to optimize and track their telephony communication networks with precision. With its extensive features, companies can make data-driven decisions, refine their communication strategies, and ultimately improve their overall operational efficiency. By leveraging such advanced tools, businesses can stay competitive in a rapidly evolving technological landscape.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Metropolis Technologies

Date Founded

1993

Company Location

United States

Company Website

www.metropolis.com

Company Facts

Organization Name

MIND CTI

Date Founded

1995

Company Location

United States

Company Website

www.mindcti.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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