GLPI  Reviews & Ratings

GLPI

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is BCS (Business Coordination Software)?

BCS (Business Coordination Software) is a comprehensive ERP solution for service providers, built on a powerful project management core. It enables organizations to plan, execute, control, and invoice projects while seamlessly integrating all related business processes into one central platform. At the heart of BCS is its project management foundation: all relevant data—such as time, services, resources, and costs—is captured directly within the project context. This creates full transparency across all project phases and allows you to monitor progress, budgets, and utilization in real time. Based on this consistent data foundation, you can generate reliable forecasts, perform plan–actual comparisons, and identify deviations at an early stage. Project managers, teams, and controllers all benefit from up-to-date, connected information that supports efficient collaboration and well-founded decision-making. Building on this core, BCS extends into a fully integrated ERP system that connects key business functions such as resource management, CRM, quotation and invoicing, as well as controlling. This ensures end-to-end processes without media disruptions and enables a holistic view of your business operations. Whether you manage small projects, large programs, internal initiatives, or customer projects, BCS scales flexibly to your requirements. The software’s modular structure allows you to tailor the system precisely to your needs. You can activate only the functionalities you require and expand them as your organization evolves. Customizable workflows and reporting capabilities further ensure that BCS adapts to your specific processes rather than the other way around. BCS supports modern service delivery models and can be operated as a SaaS solution hosted in Germany or deployed on-premises within your own IT infrastructure. This flexibility allows you to choose the operating model that best fits your organizational and regulatory requirements.

What is GLPI ?

GLPI is a robust service management tool that leverages open-source technology to facilitate effective IT change planning and management, streamline problem resolution, automate various business processes, and provide oversight of IT infrastructure. Among the notable features of GLPI are asset management with automated inventory tracking, data quality assurance through rationality checks, comprehensive administrative and financial asset handling, software inventory with license management, a repository of knowledge and frequently asked questions, detailed statistics and reporting capabilities, as well as the ability to inventory Android-based devices. This collection of functions enhances organizational efficiency and helps maintain a high standard of service delivery within IT departments.

Media

Media

Integrations Supported

Microsoft 365
OAuth

Integrations Supported

AWS Marketplace
Axonius
Cyberwatch
Dolibarr
Google Authenticator
Mattermost
Microsoft Teams
Monitorpack Guard
Nagios Core
Nagios XI
Securden Endpoint Privilege Manager
Securden Unified PAM
ServiceNav
Slack
Telegram
Zabbix
eXo Platform
iTop

API Availability

API Availability

Has API

Pricing Information

$20/user
Further details on request.
Free Trial Offered?

Pricing Information

€19/month/user
Price (exc.tax) for GLPI Network Cloud:
19€ / month / IT User

Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee:
Basic Level - 1.200 €
Standard Level - 3.600 €
Advanced Level - 12.000 €
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Projektron GmbH

Date Founded

2001

Company Location

Germany

Company Website

www.projektron.de/en

Company Facts

Organization Name

TECLIB

Date Founded

2009

Company Location

France

Company Website

glpi-project.org

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Collaboration
Process Mapping
Process Modeling & Design
Visual Workflow Management

Help Desk

Alerts / Escalation
Document Storage
Email Integration
IT Asset Management
Incident Management
Knowledge Base
Known Issue Management
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Knowledge Base
Project Management
Task Management

IT Asset Management

Asset Tracking
Contract/License Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Risk Management

Dashboard
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Reputation Risk Management
Response Management
Risk Assessment

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Reporting Analytics / Visualization
Task Management

Data Center Management

Device Auto Discovery
Import / Export Data
Multi-Platform
Multi-User
Power Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Knowledge Base
Live Chat
Multiple Brands / Products
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

License Management

History Tracking

Live Chat

Canned Responses
Customizable Branding
Offline Form

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
SLA Management
Self Service Portal

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