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What is Puffly?

Puffly is a cloud-based CRM designed specifically for small teams and local service providers aiming to enhance their management of customer inquiries and follow-up activities. It effectively brings together leads, contacts, companies, deals, tasks, and activity histories into a unified pipeline, linking crucial information like customer details, timing, and source to each inquiry. Users have the option to capture leads through a hosted lead form or a custom-branded version, and they can also import and synchronize data with Google Sheets, manage opportunities, and add booking links and review requests into their processes. The core features for contact and pipeline management are available in a free plan, while premium subscriptions introduce Puff, an AI assistant that assesses leads and pending opportunities, helps prioritize actions, and drafts responses or follow-ups for users to approve. Additionally, higher-tier plans broaden the scope with features for messaging, booking, reviews, phone communication, and outreach tactics. Puffly is meticulously designed for business owners and teams in industries such as local services, trades, agencies, retail, and wellness, providing them with the essential tools to boost their customer relationship management strategies. By integrating these comprehensive features, Puffly not only enhances operational efficiency but also significantly improves customer engagement, ensuring businesses can thrive in a competitive environment. The combination of AI support and user-friendly functionality makes Puffly an invaluable asset for those looking to refine their customer interactions and streamline their workflows.

What is LeadSmart?

LeadSmart is a cloud-based solution tailored for companies to effectively capture and oversee leads generated through Facebook and Instagram lead forms. This platform aggregates incoming requests into a unified dashboard, allowing teams to evaluate contact details, assign quality ratings, make notes, and follow up via phone, email, or WhatsApp. Moreover, users can export leads to Google Sheets and utilize integrations through webhooks and CRM/API connections, which helps in streamlining their operations. Businesses benefit from receiving WhatsApp alerts each time a new lead is created, which boosts their ability to respond promptly. Additionally, LeadSmart supports the mapping of lead-quality labels to Meta Pixel and Conversions API events, enabling teams to communicate lead outcomes back to Meta to enhance campaign performance. This tool serves as an invaluable resource for sales and marketing departments, agencies, and small enterprises striving to organize and address leads from Meta efficiently, avoiding the hassle of managing them through various forms and spreadsheets. By simplifying the entire lead management workflow, LeadSmart empowers organizations to enhance their marketing strategies and increase conversion rates, ultimately driving better business outcomes. The platform's user-friendly interface and robust features make it an essential asset for any business looking to optimize its lead management efforts.

Media

No images available

Media

Integrations Supported

Google Sheets

Integrations Supported

Google Sheets
Meta Ads
WhatsApp

API Availability

API Availability

Has API

Pricing Information

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version

Pricing Information

₹1,499/month
Promotional monthly plan: ₹499/month; regular monthly price: ₹1,499.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Puffly

Company Location

United States

Company Website

pufflyai.com

Company Facts

Organization Name

NDS STUDIO LLP

Date Founded

2021

Company Location

India

Company Website

leadsmart.pro

Categories and Features

CRM

Not specified

Categories and Features

Lead Management

Not specified

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