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What is Puffly?

Puffly is a cloud-based CRM designed specifically for small teams and local service providers aiming to enhance their management of customer inquiries and follow-up activities. It effectively brings together leads, contacts, companies, deals, tasks, and activity histories into a unified pipeline, linking crucial information like customer details, timing, and source to each inquiry. Users have the option to capture leads through a hosted lead form or a custom-branded version, and they can also import and synchronize data with Google Sheets, manage opportunities, and add booking links and review requests into their processes. The core features for contact and pipeline management are available in a free plan, while premium subscriptions introduce Puff, an AI assistant that assesses leads and pending opportunities, helps prioritize actions, and drafts responses or follow-ups for users to approve. Additionally, higher-tier plans broaden the scope with features for messaging, booking, reviews, phone communication, and outreach tactics. Puffly is meticulously designed for business owners and teams in industries such as local services, trades, agencies, retail, and wellness, providing them with the essential tools to boost their customer relationship management strategies. By integrating these comprehensive features, Puffly not only enhances operational efficiency but also significantly improves customer engagement, ensuring businesses can thrive in a competitive environment. The combination of AI support and user-friendly functionality makes Puffly an invaluable asset for those looking to refine their customer interactions and streamline their workflows.

What is Paxom?

Paxom is a cutting-edge software solution tailored for local businesses, integrating AI-powered call answering, lead management, and optional marketing services. Its advanced AI system can handle incoming calls when team members are unavailable, effectively asking about the caller’s requirements and collecting crucial information for future use. The lead management functionality aggregates contact details, notes, tasks, ownership, and activity logs, empowering teams to manage inquiries efficiently and decide on subsequent actions. Customized offerings cater to a variety of local sectors, such as restaurants, medical offices, multifamily leasing, barbershops, and law practices, with specialized features tailored for each industry. For example, Bistroo focuses on managing calls and reservation requests for restaurants, while Casr is designed to help law firms capture inquiries from prospective clients seamlessly. Furthermore, Paxom Managed provides proactive assistance with Google and Meta advertising campaigns, local SEO tactics, and streamlined follow-up processes, ensuring that businesses can maximize their marketing activities and boost customer engagement. Overall, Paxom emerges as an all-encompassing tool for local enterprises aiming to enhance operational efficiency and enrich customer experiences while effortlessly managing their outreach strategies. This comprehensive approach not only improves communication but also positions businesses for greater success in their respective markets.

Media

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Media

No images available

Integrations Supported

Google Sheets

Integrations Supported

Facebook Ads

API Availability

API Availability

Pricing Information

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Puffly

Company Location

United States

Company Website

pufflyai.com

Company Facts

Organization Name

Paxom

Date Founded

2026

Company Location

United States

Company Website

paxom.ai

Categories and Features

CRM

Not specified

Categories and Features

Lead Management

Not specified

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