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What is QCS?

QCS (Quality Compliance Systems) Care Home Software is a groundbreaking cloud-based solution designed to streamline compliance and care administration for residential homes, nursing facilities, and supported living services, aiding social care providers in meeting the regulatory requirements established by CQC and other UK care governing bodies. This all-encompassing platform acts as a central digital hub, which is automatically refreshed with vital care policies, procedures, toolkits, audits, and governance documents, thus ensuring that all necessary documentation remains up-to-date without requiring manual intervention. Among its diverse features, the QCS Compliance Centre grants access to the most recent policies, whereas the QCS Audit Centre enhances the efficiency of gathering audit evidence and producing detailed reports. Moreover, QCS provides tools for executing mock inspections and offers specialized resources for dementia care, equipping teams with the necessary preparation for real inspections. In addition to these features, the software incorporates a robust care planning and management system that facilitates the creation of personalized care plans, daily documentation, medication tracking, resident evaluations, and reporting capabilities that significantly improve the overall quality of care delivered to residents. The platform's innovative approach not only simplifies compliance but also empowers care providers to focus more on delivering exceptional care to those they serve.

What is CareLineLive?

CareLineLive is an all-in-one cloud-based home care management software founded in 2014 by Managing Director Josh Hough. The company is part of MAS Technicae Group & received majority investment from Accel-KKR in 2025. CareLineLive serves domiciliary care providers across seven countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. The software is designed for home care agencies, domiciliary care and supported living providers, local authorities, and NHS trusts managing community care services. CareLineLive is certified to ISO 27001 (information security) and ISO 9001 (quality management), recertified by QMS International in 2022. The company holds Cyber Essentials Plus accreditation from the UK Government and is compliant with the NHS Data Security Protection Toolkit (DSPT). CareLineLive is listed as a NHS England Assured Supplier of Digital Social Care Records (DSCR) systems & is an approved supplier on UK Government G-Cloud 14. The software meets Professional Record Standards Body (PRSB) standards for the About Me & Personalised Care & Support Plan Standards. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

Media

Media

Integrations Supported

Access Abacus
Access Mosaic
CM
GP Connect
Hastee
Sage 50
Sage Payroll
Tempaid
Xero

Integrations Supported

Access Abacus
Access Mosaic
CM
GP Connect
Hastee
Sage 50
Sage Payroll
Tempaid
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

£120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quality Compliance Systems

Date Founded

2009

Company Location

United Kingdom

Company Website

www.qcs.co.uk/carehome-software/

Company Facts

Organization Name

CareLineLive

Date Founded

2014

Company Location

United Kingdom

Company Website

carelinelive.com

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Categories and Features

Home Care

CareLineLive is a comprehensive management solution tailored for home care agencies of all sizes, aimed at providing safe, efficient, and personalized care. This platform is specifically designed to eliminate reliance on paper-based systems and disjointed processes, integrating scheduling, care provision, and compliance into a single, user-friendly interface. Care managers can efficiently create rotas, oversee visits, track care in real-time, and ensure precise record-keeping, all while maintaining complete transparency throughout their operation. Caregivers benefit from an intuitive mobile application that allows them to access their schedules, check in and out of appointments, document care activities and medications, and share updates on-the-go. This streamlined approach minimizes administrative burdens while enhancing the continuity of care provided to clients. With a strong emphasis on user experience, dependability, and exceptional customer service, CareLineLive enables agencies to minimize time spent on administrative tasks and allocate more resources to supporting their clients. Originally developed for the UK market, CareLineLive is also compliant with Australia's recent Aged Care Act and Support at Home regulations.

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

CareLineLive is an innovative platform designed to enhance the management of home health care, aimed at assisting care teams in providing top-notch services within clients' residences. This all-in-one solution integrates visit scheduling, care execution, clinical documentation, and compliance monitoring into a single secure interface, which aids providers in minimizing administrative burdens while enhancing oversight. Care managers can efficiently coordinate their teams, track visits in real-time, and maintain precise records for each client. Care workers benefit from an easy-to-navigate mobile application that allows them to view schedules, document visit information, log medications, and note observations right at the point of care, which boosts accuracy and communication while cutting down on paperwork. CareLineLive is designed for both dependability and user-friendliness, enabling home health care organizations to operate more effectively while prioritizing patient safety and the quality of care. Originally developed for the UK market, CareLineLive is also fully compliant with Australia's recent Aged Care Act and Support at Home regulations, and is expanding its capabilities to support the NDIS.

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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