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What is QLess?

QLess specializes in software solutions for appointment scheduling and queue management, enhancing the customer experience significantly. With their queue management software, customers have the flexibility to wait in places they prefer—be it at home, work, or even a nearby café—rather than in a packed waiting area. The process begins when customers enter a virtual queue through the online platform, where they receive estimated wait times and notifications that keep them informed as they approach the front. Additionally, their appointment scheduling software enables customers to book appointments and accommodates walk-ins based on available slots. As customers near their appointment time, QLess automatically queues them in the virtual line, ensuring a smooth transition. This interactive software facilitates communication between staff and customers, allowing clients to request more time if needed while also enabling staff to inform customers of any delays. This system not only streamlines the appointment process but also improves overall customer satisfaction by minimizing wait times and enhancing communication.

What is Jonot?

Manage walk-ins and advance bookings together with Jonot. Customers enter a virtual queue from a self-service kiosk, QR code or web link and see their place and estimated wait on a phone. Businesses use their existing devices for the staff desk and public lobby displays. Pro includes appointment scheduling and a reservation calendar. Customers select a service and available time without creating an account. Email verification, booking confirmations, reminders and an Add to calendar file help them prepare for their visit. A private link provides booking details and cancellation or rescheduling within the allowed windows. Staff configure service lengths, separate preparation and cleanup buffers, opening hours, breaks and capacity. Scheduled appointments and accepted walk-ins share that capacity and the same calling workflow. Public displays show reservation codes rather than customer names. Businesses supply their own booking and cancellation terms. Multiple locations, multilingual interfaces, branding, customer feedback, marketing content and webhooks are also supported. Internet is required for reservations and booking management; temporary local-network fallback keeps ordinary walk-in operations available during an outage.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

webhooks.io

API Availability

API Availability

Pricing Information

500.00/month

Pricing Information

$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

QLess

Date Founded

2007

Company Location

United States

Company Website

qless.com

Company Facts

Organization Name

Jonot Oy

Date Founded

2026

Company Location

Finland

Company Website

jonot.io

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Room Booking Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Survey Management
Text Analysis
Trend Analysis

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Dashboard
For Banks
For Healthcare
For Restaurants
For Retail
Supports Multiple Counters
Virtual Queue

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
Supports Multiple Counters
Virtual Queue

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