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What is QR Wait?

QR Wait is an innovative online solution for virtual queuing and managing waitlists, tailored for establishments that experience walk-in visitors. Customers can conveniently join the queue by scanning a QR code with their smartphones, which negates the necessity for downloading an app or creating an account, and they have the ability to track their queue status and estimated wait times, receiving alerts when it's their turn. Staff can manage the queue from any device with internet access, including smartphones and tablets, allowing them to call the next customer, accommodate individuals without smartphones, and handle multiple queues, services, or tables at once. Moreover, the platform offers advanced features like rotating QR codes and location verification to prevent unauthorized remote queue access. It supports both walk-in visitors and those with appointments, incorporating tools such as a queue-status page, a display interface suitable for screens, detailed analytics on queue performance, as well as REST API and webhook integrations for added capabilities. This service is perfect for various settings, such as service desks, municipal offices, medical clinics, restaurants, recreational areas like beaches and pools, and entrance points for events, enabling users to engage through their web browsers without the need for specialized hardware for managing queues. Additionally, the system significantly improves the customer experience by making the wait more manageable and providing staff with effective tools for oversight and coordination. Overall, QR Wait not only enhances efficiency but also fosters a more pleasant environment for both visitors and employees alike.

What is EZLineGo?

EZLineGo serves as a digital queue management solution tailored for small businesses, including food trucks, pharmacies, salons, clinics, coffee shops, and retail outlets. The queue management process kicks off when employees set up a queue and either print or distribute a QR code; this code is then scanned by customers to obtain a number, which enables them to monitor their status and estimated wait times on their smartphones, while staff can call the next customer via a web interface or manually include walk-ins in the queue. The Free plan, accessible upon signing up, supports one queue and one kiosk, accommodating up to 200 customers each day. In contrast, the Pro version expands features significantly by allowing multiple queues and kiosks, service windows, analytics, customer feedback, and notifications, alongside functionalities like online appointment booking, phone ordering, and HACCP documentation. Furthermore, users can test the queue system for a full 72 hours without needing to create an account, and any free account established allows access across various devices. Importantly, there is no requirement for customers to download a dedicated app or utilize a ticket machine in order to partake in the queue. This versatile methodology not only simplifies the management of wait times for businesses but also enhances the overall experience for customers navigating their wait. By integrating these features, EZLineGo effectively streamlines operations and improves customer satisfaction.

Media

Media

Integrations Supported

Make
Zapier

Integrations Supported

Google Business Profile

API Availability

Has API

API Availability

Pricing Information

$19/1,000 entries
The first 250 tickets are free. Prepaid ticket packs start at $19 for 1,000 entries. Tickets do not expire, prices include applicable taxes, and there is no monthly subscription.
Free Version

Pricing Information

$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

QR Wait

Date Founded

2026

Company Website

qrwait.app

Company Facts

Organization Name

annodev Software

Company Location

Hungary

Company Website

www.ezlinego.com/en/queue-management

Categories and Features

Queue Management

Not specified

Categories and Features

Queue Management

Not specified

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