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What is QR Wait?

QR Wait is an innovative online solution for virtual queuing and managing waitlists, tailored for establishments that experience walk-in visitors. Customers can conveniently join the queue by scanning a QR code with their smartphones, which negates the necessity for downloading an app or creating an account, and they have the ability to track their queue status and estimated wait times, receiving alerts when it's their turn. Staff can manage the queue from any device with internet access, including smartphones and tablets, allowing them to call the next customer, accommodate individuals without smartphones, and handle multiple queues, services, or tables at once. Moreover, the platform offers advanced features like rotating QR codes and location verification to prevent unauthorized remote queue access. It supports both walk-in visitors and those with appointments, incorporating tools such as a queue-status page, a display interface suitable for screens, detailed analytics on queue performance, as well as REST API and webhook integrations for added capabilities. This service is perfect for various settings, such as service desks, municipal offices, medical clinics, restaurants, recreational areas like beaches and pools, and entrance points for events, enabling users to engage through their web browsers without the need for specialized hardware for managing queues. Additionally, the system significantly improves the customer experience by making the wait more manageable and providing staff with effective tools for oversight and coordination. Overall, QR Wait not only enhances efficiency but also fosters a more pleasant environment for both visitors and employees alike.

What is Jonot?

Manage walk-ins and advance bookings together with Jonot. Customers enter a virtual queue from a self-service kiosk, QR code or web link and see their place and estimated wait on a phone. Businesses use their existing devices for the staff desk and public lobby displays. Pro includes appointment scheduling and a reservation calendar. Customers select a service and available time without creating an account. Email verification, booking confirmations, reminders and an Add to calendar file help them prepare for their visit. A private link provides booking details and cancellation or rescheduling within the allowed windows. Staff configure service lengths, separate preparation and cleanup buffers, opening hours, breaks and capacity. Scheduled appointments and accepted walk-ins share that capacity and the same calling workflow. Public displays show reservation codes rather than customer names. Businesses supply their own booking and cancellation terms. Multiple locations, multilingual interfaces, branding, customer feedback, marketing content and webhooks are also supported. Internet is required for reservations and booking management; temporary local-network fallback keeps ordinary walk-in operations available during an outage.

Media

Media

Integrations Supported

Make
Zapier

Integrations Supported

webhooks.io

API Availability

Has API

API Availability

Pricing Information

$19/1,000 entries
The first 250 tickets are free. Prepaid ticket packs start at $19 for 1,000 entries. Tickets do not expire, prices include applicable taxes, and there is no monthly subscription.
Free Version

Pricing Information

$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

QR Wait

Date Founded

2026

Company Website

qrwait.app

Company Facts

Organization Name

Jonot Oy

Date Founded

2026

Company Location

Finland

Company Website

jonot.io

Categories and Features

Queue Management

Not specified

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
Supports Multiple Counters
Virtual Queue

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