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What is Quadient WTS?

WTS is a cutting-edge, cloud-based tracking solution that oversees incoming mail from its arrival at your facility until it is delivered to the intended recipient, guaranteeing reliability and complete transparency throughout the journey. Users have the ability to efficiently document and tag incoming items using a barcode scanner provided through a handheld device. Once an item is scanned, an email notification is sent to alert the recipient about their mail's arrival. The system is conveniently accessible via a web portal on any computer at any time, enabling users to verify the status of their mail, including specific details regarding timing and location. A signature is obtained at the point of delivery to confirm that the package has been received. Having a holistic view of your internal delivery processes is essential for addressing inquiries swiftly. WTS not only aids in locating packages but also allows users to track the complete history of their movements through desktop or mobile applications. This functionality empowers mailroom personnel to reduce the time spent resolving Proof of Delivery disputes and provides them with the essential tools to effectively manage the entire chain of custody. With WTS, you can anticipate enhanced reliability, consistent service quality, and increased satisfaction from your customers. Furthermore, this efficient system can lead to a significant improvement in overall operational effectiveness while fostering a more organized mailroom setting. As a result, organizations can enjoy a more streamlined mail management process that supports their daily operations.

What is Mail Tracking?

GrayHair offers advanced mail tracking solutions specifically designed for businesses engaged in mass mailing, allowing you to analyze the impact of every piece sent. By taking advantage of our extensive services and proven methodologies, you can exceed standard industry performance metrics. The largest mailers in the country trust our tracking systems to guarantee that their communications, including both statements and promotional materials, reach their intended audience in a timely manner. Utilize the Postal Service’s Informed Visibility® data to extract vital insights regarding your mailing processes. This will help you pinpoint the best times for customer engagement with your offers and determine the most effective days for delivery. You will be able to monitor each mailpiece throughout its entire journey within the postal system, starting from when it is dispatched until it arrives at the destination. Gain precise information about the locations of your mailings and accurately track the actual delivery dates. Convert your postal analytics into strategic actions that allow you to test various delivery methods, improve response rates, initiate timely follow-ups, and identify potential issues early on. Our user-friendly analytics dashboards provide quick insights through visual data representations, enabling you to make informed decisions rapidly. By leveraging data-driven approaches, you can significantly enhance your mailing performance, maximizing both engagement and successful delivery outcomes, ultimately leading to increased customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quadient

Date Founded

2015

Company Location

United States

Company Website

www.quadient.com

Company Facts

Organization Name

GrayHair Software

Date Founded

2000

Company Location

United States

Company Website

grayhairsoftware.com/mail-tracking/

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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