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What is Quadrant Workforce?

Quadrant delivers customized workforce solutions tailored to meet the diverse needs of sectors such as mining, oil and gas, civil engineering, construction, and renewable energy. Our strategy features a detailed workforce playbook designed to identify organizational requirements, reduce workload challenges, and facilitate both short-term and long-term employment solutions to effectively address unique obstacles and capitalize on potential benefits. We offer flexible staffing options that are aligned with your specific needs. You can select from our carefully screened pool of skilled professionals or allow us to assemble an integrated team equipped with state-of-the-art software and tools, ensuring your projects are executed with efficiency and high performance. If you are a qualified industry professional with a strong work ethic and the flexibility to take on both temporary and permanent roles that suit your skills, we invite you to show your interest by filling out our recruitment forms at Quadrant today. This simple step could lead you to a wealth of exciting opportunities within a vibrant and evolving workforce landscape. Embrace the chance to be part of a team that values talent and innovation in every project.

What is Evolve IP?

Maximize your workforce’s potential by utilizing premium collaboration solutions from Microsoft and Cisco, seamlessly integrated with Evolve IP’s acclaimed enterprise voice and communication services. Our bespoke Purpose-Built® offering is tailored to your organization's needs, significantly boosting employee productivity and improving operational efficiency. Evolve IP Desktop Services, which encompass DaaS, RMM, ITaaS, and more, empower your team to work remotely while allowing IT departments to easily manage, secure, and update devices and applications for all users. Enhance your customer service capabilities with Evolve IP's highly regarded omnichannel contact center solution, recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years and achieving the highest client recommendation score among all vendors assessed. This customized communications and contact center platform is specifically designed to address your business’s unique requirements, ensuring effective and seamless communication. By opting for Evolve IP, you are making a strategic investment in technology that not only enhances your organization's productivity but also improves overall employee satisfaction and engagement. Ultimately, this holistic approach will lead to a more cohesive and efficient work environment for your entire team.

Media

Media

Integrations Supported

Azure Marketplace
LawTrac
Mitratech LegalHold

Integrations Supported

Act!
GoldMine CRM
Google Contacts
Microsoft 365
Microsoft Teams
NetSuite
Sage CRM
Salesforce
Sugar Sell
Verint Workforce Engagement
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quadrant

Company Location

Australia

Company Website

www.quadrantworkforce.com

Company Facts

Organization Name

Evolve IP

Date Founded

2011

Company Location

United States

Company Website

www.evolveip.net

Categories and Features

Workforce Management

Budgeting & Forecasting
Recruiting Management
Scheduling
Time & Attendance
Variable Workforce

Categories and Features

Business VoIP

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

UCaaS

Not specified

Virtual Desktop (VDI)

Not specified

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