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What is Qualikloud?

From a customer portal that facilitates efficient dispatch management to features like bulk invoicing, online payments, driver settlements, and AI-assisted routing, your clients can effortlessly place new orders through the portal, which instantly appears on the dispatcher’s interface, thereby eliminating the reliance on phone calls. The dispatcher’s workstation is crucial in managing and optimizing the vital delivery process, guaranteeing accurate scheduling and close monitoring of valuable packages while they are in transit. Furthermore, drivers employ mobile applications that communicate navigation information back to the central office, tracking delivery milestones and confirming the final proof of delivery. With functionalities like driver tracking and Service Level Monitors, dispatchers are empowered to choose the closest driver, allowing them to navigate through congested areas skillfully and ensure punctual arrivals. This all-encompassing system not only streamlines operational workflows but also significantly boosts customer satisfaction by delivering consistent efficiency and reliability. Ultimately, the integration of these advanced features creates a seamless experience for both drivers and customers, fostering better communication and trust in the service.

What is LiveryDesk?

Drivers can instantly access requests, detailed passenger information, and essential communication tools right at their fingertips! You have the ability to personalize your dispatching strategies while managing accounts and staff across multiple locations. By leveraging technology, you can gain a significant advantage in the fast-evolving transportation industry. Revamp your Taxi, Delivery, or Service business to achieve more streamlined operations and enhance the overall customer experience. With user-friendly reporting on jobs, drivers, and accounts, making well-informed decisions becomes a simple task. Customize your dispatching techniques, pricing structures, and filters to run your business in the most efficient way possible to suit your specific needs. Embracing these technological advancements will not only optimize your operations but also help maintain your competitive position in an ever-changing market landscape. Staying agile and responsive to market trends will further bolster your business's success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qualikom Canada

Company Location

Canada

Company Website

qualikom.com

Company Facts

Organization Name

LiveryDesk

Company Location

United States

Company Website

liverydesk.com

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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