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What is KACE by Quest?

KACE serves as an all-in-one endpoint management solution that provides centralized control over IT systems throughout the organization. It is designed to streamline the entire process from the initial setup to continuous upkeep, effectively addressing all endpoint security and deployment requirements. By utilizing a unified inventory database, KACE enables businesses to swiftly deploy, oversee, and manage their devices, which significantly enhances device security through immediate hardware and software identification, patch management, compliance tracking, and real-time monitoring of mobile endpoints. Furthermore, KACE simplifies the complexities of maintaining device security and compliance, allowing organizations to focus on their core activities without worrying about endpoint vulnerabilities.

What is Electric?

Electric is revolutionizing business IT management by offering real-time support to over 30,000 users and centralized IT solutions for more than 600 clients. As a result, companies can achieve up to 50% reduction in IT expenses while ensuring consistent security measures across all devices, applications, and networks. This innovative approach not only enhances operational efficiency but also simplifies the complexities of IT management for businesses of all sizes.

Media

Media

Integrations Supported

Microsoft 365
Google
Microsoft Authenticator
Quest LiteSpeed for SQL Server
VMware ESXi
Workspace ONE

Integrations Supported

Microsoft 365
Asana
Box
Check Point SASE
Cisco Meraki
Datto SIRIS
Docusign
Kaseya BMS
Kaseya VSA
Mailchimp
Malwarebytes
Microsoft Teams
Okta
RingCentral RingEX
Zoom

API Availability

Has API

API Availability

Pricing Information

As low as $3/mo/device
Please contact Quest sales for additional pricing details and options.
Free Version
Free Trial Offered?

Pricing Information

Flexible based on your needs

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quest Software

Date Founded

2001

Company Location

United States

Company Website

www.quest.com/kace/

Company Facts

Organization Name

Electric

Date Founded

2016

Company Location

United States

Company Website

www.electric.ai

Categories and Features

Change Management

Approval Workflow
Audit Trail
Change Planning
Prioritization
Release Management
Task Management
Training Management

Disk Imaging

Bare-Metal Restore
Compression
Disk Cloning
Encryption
Image Deployment
Web Access / Restoration

Endpoint Management

Not specified

Endpoint Protection

Activity Log
Application Security
Device Management
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IoT

Data Collection
Data Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory

IT Security

Event Tracking
Two-Factor Authentication
Vulnerability Scanning

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Self Service Portal

License Management

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Portable License
Sarbanes-Oxley Compliance
Trial License

Mobile Device Management (MDM)

Automatic Device Recognition
Deployment Management
Inventory Management
Maintenance Utilities
Remote Update / Installation
Software Management

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Report Export
Scheduled / Automated Reports

Software Deployment

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Not specified

DNS Security

Not specified

Endpoint Protection

Not specified

Help Desk

Not specified

Identity Management

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Not specified

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Management

Not specified

Onboarding

Not specified

Remote Support

Live Chat
Real-time Chat

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Not specified

Service Desk

Not specified

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