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What is RIMS Computer Aided Dispatch?

RIMS CAD enhances complex operations through its efficient methodology, providing straightforward and often automated access to vital records information. Both frontline staff and management are able to promptly retrieve detailed data related to patrol activities and dispatch operations. With RIMS Computer Aided Dispatch (CAD) and its extensive range of interconnected products, communication experts can perform multiple integrated tasks within a single advanced platform. For over 36 years, RIMS CAD has consistently met the demanding needs of PSAPs, law enforcement, Fire/EMS personnel, and various public safety professionals. Each component of the RIMS System, including the Computer Aided Dispatch, is crafted for user accessibility and simplicity in learning. Users often find that the most effective way to understand the features of RIMS is to engage with the system directly and explore its capabilities. Typically, individuals can quickly grasp the essential functionalities of CAD within a matter of minutes, while our thorough training program lasts just two days, making it both efficient and easily accessible for all users. This streamlined training process guarantees that professionals can swiftly adapt to the system, thereby significantly improving their operational productivity. In addition, the seamless integration of features allows for a more cohesive workflow among team members.

What is ARMS Computer Aided Dispatch?

ARMS provides your agency with crucial resources aimed at achieving success, significantly improving efficiency and ensuring the safety of field personnel through its advanced Computer Aided Dispatch system. The ARMS CAD allows dispatchers to manage units effectively while accessing important data effortlessly through a single, integrated platform. This system connects with NCIC and a range of State and Regional databases, guaranteeing thorough access to relevant information. Moreover, ARMS CAD works seamlessly with ARMS Mapping, ARMS Records Management, and ARMS Mobile, fostering a unified operational framework. This powerful platform not only optimizes resource management and response coordination but also enhances the overall dispatching processes. With critical information just a few keystrokes away, it minimizes redundancy and increases operational efficiency. ARMS CAD presents a straightforward solution for unit management, suitable for various agencies and jurisdictions. Additionally, dispatchers can opt for either single-monitor or multi-monitor configurations, tailoring the setup to match their agency's unique needs and preferences, thereby improving both usability and performance. This adaptability ensures that ARMS CAD can effectively meet the diverse demands of modern dispatch operations.

Media

Media

Integrations Supported

Genetec Mission Control
StationSmarts

Integrations Supported

Genetec Mission Control
StationSmarts

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sun Ridge Systems

Date Founded

1983

Company Location

United States

Company Website

www.sunridgesystems.com

Company Facts

Organization Name

End2End

Date Founded

1988

Company Location

United States

Company Website

arms.com/solutions/cad/

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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