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What is RT Telephony?

SugarCRM offers various modules, such as Leads, Contacts, and Accounts, that facilitate both inbound and outbound calling. Calls can be made through web, desktop, or mobile applications, requiring only a microphone and speakers. RT Telephony serves as the operator, effectively managing extensions and phone directories. With the IVR settings in RT Telephony, you can craft a welcoming message, adjust voice tone, and handle incoming calls. Additionally, you can guide your callers through a set of options tailored to your specific configurations. Beyond voice interactions, RT Telephony enhances communication by enabling both textual and verbal exchanges. Users can instantly send and receive SMS messages, with Sugar enabling the initiation of SMS conversations through RT Telephony integration. Furthermore, RT Telephony allows for the creation of Campaign Templates, making it simple to deliver messages directly to your intended audience. This comprehensive approach to communication ensures that users can engage with their clients effectively, regardless of the medium.

What is Calliyo?

Calliyo is a comprehensive SIM-based call management CRM designed to empower micro, small, and medium enterprises in managing telecalling with greater efficiency and effectiveness. Unlike traditional VoIP or cloud telephony solutions, Calliyo leverages mobile SIM technology, ensuring superior call reliability, cost savings, and accessibility for teams that work on the move or in areas with limited internet connectivity. The platform automatically records every incoming and outgoing call, capturing essential metadata such as call duration, contact names, and conversation summaries, eliminating the need for manual data entry. It features AI-powered caller identity, which automatically syncs contacts from a centralized database, and intelligent follow-up reminders that alert users to the best times to reach prospects. Calliyo integrates seamlessly with other business software, enhancing automation and simplifying sales workflows. Managers can monitor team productivity and campaign effectiveness through detailed call analytics and trend tracking, facilitating data-driven decision-making. The CRM securely manages business and personal contacts separately, ensuring user privacy and organization. Designed for SMEs and call centers, Calliyo addresses the unique challenges of outbound sales by making call management straightforward and actionable. With an intuitive interface and budget-friendly plans, it helps businesses increase connect rates and accelerate deal closures. Overall, Calliyo provides a powerful yet simple solution to maximize telecalling success while keeping data secure and workflows smooth.

Media

Media

No images available

Integrations Supported

Sugar Market
Sugar Sell
Sugar Serve
Twilio

Integrations Supported

Sugar Market
Sugar Sell
Sugar Serve
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$125 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rolustech

Date Founded

2008

Company Location

United Kingdom

Company Website

www.rolustech.com/rttelephony/

Company Facts

Organization Name

Calliyo

Date Founded

2023

Company Location

India

Company Website

calliyo.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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