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What is RagMetrics?
RagMetrics is a comprehensive platform designed to evaluate and instill trust in conversational GenAI, specifically focusing on assessing the capabilities of AI chatbots, agents, and retrieval-augmented generation (RAG) systems before and after deployment. By providing continuous evaluations of AI-generated interactions, it emphasizes critical aspects such as precision, relevance, the frequency of hallucinations, the quality of reasoning, and the performance of tools used in genuine conversations.
The system integrates effortlessly with existing AI frameworks, allowing for the monitoring of live dialogues while maintaining a seamless user experience. Equipped with features like automated scoring, customizable evaluation criteria, and thorough diagnostics, it elucidates the underlying causes of any shortcomings in AI responses and offers pathways for enhancement. Users can also perform offline assessments, conduct A/B testing, and engage in regression testing, all while tracking performance trends in real-time via detailed dashboards and alerts.
RagMetrics is adaptable, functioning independently of specific models or deployment methods, which enables it to work with various language models, retrieval systems, and agent architectures. This flexibility guarantees that teams can depend on RagMetrics to improve the efficacy of their conversational AI applications in a multitude of settings, ultimately fostering greater trust and reliance on AI technologies. Furthermore, it empowers organizations to make informed decisions based on accurate data about their AI systems' performance.
What is Braintrust?
Braintrust is an advanced AI observability and evaluation platform designed to help teams build, monitor, and optimize AI systems operating in production environments. It provides real-time visibility into AI behavior by capturing detailed traces of prompts, responses, tool calls, and system interactions. This allows teams to understand exactly how their AI models perform in real-world scenarios. Braintrust enables users to evaluate outputs using automated scoring, human reviews, or custom-defined metrics to maintain high-quality results. The platform helps identify common AI issues such as hallucinations, regressions, latency problems, and unexpected failures before they impact users. It also supports side-by-side comparisons of prompts and models, making it easier to improve performance and refine outputs. With scalable trace ingestion, Braintrust can process large volumes of data without compromising speed or efficiency. The platform integrates with popular programming languages and development tools, allowing teams to work within their existing workflows. It also includes features like alerts and monitoring dashboards to proactively detect and address issues. Braintrust allows users to convert production traces into evaluation datasets, enabling more accurate testing and iteration. Its framework-agnostic approach ensures compatibility with any AI system or infrastructure. The platform is built with enterprise-grade security and compliance standards, including SOC 2 and GDPR. Overall, Braintrust provides a complete solution for ensuring AI reliability, improving performance, and scaling AI systems effectively.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$20/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RagMetrics
Date Founded
2024
Company Location
United States
Company Website
ragmetrics.ai/
Company Facts
Organization Name
Braintrust Data
Date Founded
2023
Company Location
United States
Company Website
www.braintrust.dev/