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What is Rallied?

Rallied functions as an AI technician that effortlessly connects with your complete technology ecosystem to independently resolve Level 1 support requests. You have the option to communicate with it via tools such as Slack or Teams, engaging with it as if it were a real colleague, or you can permit it to tackle tickets straight within your Professional Services Automation (PSA) system, thereby improving workflow efficiency. This cutting-edge method not only refines support operations but also alleviates the workload on human technicians, allowing them to focus on more complex issues. By automating routine tasks, Rallied ultimately enhances overall productivity and service quality.

What is AWS DevOps Agent?

The AWS DevOps Agent is a comprehensive solution offered by Amazon Web Services (AWS) that acts as an autonomous, continuously functioning operations engineer responsible for detecting and mitigating problems in your infrastructure, applications, and deployment processes. This innovative tool performs in-depth analyses of your application assets and their relationships, which include infrastructure, code repositories, deployment workflows, monitoring systems, and telemetry data, to compile insights from logs, metrics, traces, deployment actions, and recent code changes. When faced with an alert, an unusual increase in errors, or a request for assistance, the DevOps Agent swiftly launches an automated analysis; it carries out incident triage around the clock, investigates root causes, and provides comprehensive remediation plans that can easily fit into team workflows, such as via Slack, ServiceNow, or PagerDuty, or even create support tickets directly with AWS. Additionally, this proactive strategy guarantees that potential problems are managed before they develop into more significant issues, thereby improving the overall reliability and performance of your systems. By utilizing the AWS DevOps Agent, teams can enhance their operational efficiency and ensure that their applications run smoothly with minimal downtime.

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Integrations Supported

Slack
Microsoft Teams

Integrations Supported

Slack
Amazon CloudWatch
Amazon EKS
Amazon Web Services (AWS)
Datadog
Dynatrace
GitHub
GitLab
Kiro
Kubernetes
Model Context Protocol (MCP)
New Relic
PagerDuty
ServiceNow
Splunk Cloud Platform

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Rallied

Date Founded

2026

Company Location

United States

Company Website

rallied.ai

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/devops-agent/

Categories and Features

AI Agents

Not specified

Categories and Features

Agentic AI

Not specified

Agentic DevOps

Not specified

AI Agents

Not specified

AI IT Agents

Not specified

DevOps

Not specified

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