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What is Raptor Services?

Unify your customer interactions across different platforms and channels to create a tailored experience at every touchpoint. By leveraging Raptor’s Merchandising Center, you can convert your recommendation modules into effective advertising spaces on your chosen channels. This method boosts the visibility of particular products, placing them strategically in front of customers to blend relevance with promotional efforts. Furthermore, you can provide instant personalized product suggestions that elevate the shopping encounter to a new level. Consequently, this tactic has the potential to increase basket sizes, enhance order values, improve revenue per visit, and significantly enrich the overall customer experience. Additionally, dispatching highly customized emails that include product recommendations specific to each customer can further deepen customer engagement and foster loyalty over time. This comprehensive approach not only meets customer needs but also positions your brand as a trusted partner in their shopping journey.

What is Cartful?

Cartful makes sure AI recommends your brand's products the same way your own merchandising team would. Nobody knows your products better than your team. Cartful gives them the final say in what AI recommends on your site, and the first word in off-site assistants like ChatGPT. Shoppers get the right product no matter how they shop, from product pages and chat to quizzes, filters and related products. We start from what you already have: product data, product pages, spec sheets and reviews. Cartful works out who each product is right for, who it isn't, and why. Your team has the final say on every judgment. The platform keeps everything current as your catalog changes. Your team's judgment then goes to work on and off your site. On your site, Cartful's AI tools work directly from it, and so do your store's filters. Affinity tells each shopper whether a product is right for them, and points to a better match when it isn't. Lineup fills related products with the right alternatives and add-ons, each with a reason. Studio asks shoppers a few questions and recommends the right product. Chat answers shoppers' questions in their own words, the way your team would. Off your site, Agentic Training puts your team's judgment into the product data AI assistants like ChatGPT read. Everything your team decides lives in your own product listings, so you're ready for whatever comes next in AI. Cartful Solutions, Inc. was founded in 2015 and is based in New York City. Cartful is SOC 2 Type II certified.

Media

Media

Integrations Supported

Facebook
Klaviyo
Salesforce
Shopify
Adjust
Agillic
Apsis One
Campaign Monitor
Drupal
Elasticsearch
IBM Watson
Magento
Sitecore
Sleeknote
Umbraco
WordPress
dotdigital Engagement Cloud

Integrations Supported

Facebook
Klaviyo
Salesforce
Shopify
Attentive
Google Analytics
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing varies based on monthly traffic, integration needs (native vs custom-supported), support level, and enterprise requirements.

Included for all customers: one-hour kickoff + setup call, onboarding resources (docs/tutorials/videos), business-hours ticket + live chat support, QBRs with an account manager, and quiz migration as part of onboarding at no additional cost. Optional add-on services hours are available.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Raptor Services

Date Founded

2013

Company Location

Denmark

Company Website

www.raptorservices.com

Company Facts

Organization Name

Cartful

Date Founded

2015

Company Location

United States

Company Website

www.cartful.com

Categories and Features

Categories and Features

eCommerce Personalization

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