Checkbox Survey
4.3 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 6 Ratings
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What is RateNow?
RateNow is a cloud-based solution tailored for overseeing experiences and collecting feedback from various stakeholders including customers, patients, passengers, and employees. It allows organizations to disseminate surveys through a variety of channels such as SMS, WhatsApp, email, web pop-ups, QR codes, phone calls, and interactive kiosks. The feedback gathered is organized into intuitive dashboards that present key performance indicators like NPS, CSAT, and CES, along with features for segmentation, reporting, and automated notifications. Moreover, its case management tools enable teams to handle negative feedback more efficiently, while AI-enhanced text analysis helps categorize comments based on sentiment and themes. Users also benefit from a mobile app that provides immediate access to insights, comments, and alerts, and the platform supports CRM data integration via a REST API or CSV uploads. The service operates on a subscription model billed monthly, with a minimum commitment of 12 months required for terminal usage. By optimizing the feedback collection and evaluation process, RateNow seeks to empower organizations to enhance their engagement and response strategies significantly. This comprehensive approach ensures that organizations can adapt to feedback in real-time, fostering a culture of continuous improvement.
What is Checkbox Survey?
Checkbox is a secure survey and feedback platform that helps organizations design, distribute, manage, and analyze surveys across a wide range of research and operational use cases. The platform includes a no-code survey editor with advanced logic so business users can build sophisticated questionnaires without depending on software developers. Teams can create fully branded experiences using custom domains, company logos, visual styling, and their own email infrastructure. Dynamic user profiles allow organizations to personalize surveys using existing respondent data and keep profile information updated over time. Survey campaigns can be distributed through channels including email, SMS, and WhatsApp, helping organizations reach respondents through the communication methods they already use. Checkbox provides analytics and reporting tools for examining results and turning feedback from customers, employees, citizens, patients, students, and other stakeholders into usable insights. Developers can connect Checkbox with other systems through its REST API, webhooks, and integration capabilities. Cloud deployments can be hosted in Australia, Canada, Europe, or the United States, giving organizations greater control over data residency. Checkbox also offers an on-premises edition that can run on an organization’s own infrastructure and supports Active Directory or LDAP, custom mail servers, domains, APIs, and dedicated implementation support. Enterprise security features include permissions management, SAML SSO, audit logs, custom data-retention policies, and deployment controls intended for organizations with stricter governance requirements. Checkbox is designed for enterprises, government agencies, healthcare organizations, financial institutions, legal teams, educational institutions, researchers, and other organizations that need flexible and secure survey software at scale.
Media
No images available
Integrations Supported
Amazon Web Services (AWS)
Asana
HubSpot CRM
Mailchimp
Microsoft Teams
PayPal
Salesforce
Shopify
Slack
Trello
API Availability
Has API
API Availability
Has API
Pricing Information
For terminal-based deployments, RateNow provides a fully managed service for a monthly fee that includes device rental, setup and configuration, its data analysis and management platform, support, maintenance, and guaranteed operation. The minimum contract is 12 months, and pricing is tailored to each project.
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
Supported Platforms
SaaS
Windows
On-Prem
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
RateNow
Date Founded
2014
Company Location
Spain
Company Website
www.ratenow.cx/
Company Facts
Organization Name
Checkbox Survey
Date Founded
2002
Company Location
United States
Company Website
www.checkbox.com
Categories and Features
Customer Experience
Not specified
Customer Feedback
Not specified
Categories and Features
Customer Experience
Not specified
Customer Feedback
Not specified
Employee Survey
Not specified
Market Research
Not specified
NPS
Not specified
Online Form Builders
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video