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What is Recepcionista.com?

Recepcionista.com is an AI-powered front-office solution designed specifically for service-based enterprises in Spain, acting as a virtual receptionist that operates 24/7 to handle incoming calls and WhatsApp communications. It adeptly assesses customer requirements, collects vital contact and service details, answers frequently asked questions, qualifies potential leads, arranges appointments, and efficiently manages inquiry escalation. Users are able to personalize their service offerings, operational hours, FAQs, pricing models, scheduling methods, and escalation strategies. The platform also provides structured summaries to team members while effortlessly connecting with applications such as Google Calendar, Microsoft Outlook, Microsoft 365, WhatsApp Business, and Telnyx. With subscription plans starting at €99 per month and offering guided setup support, this cutting-edge service is especially advantageous for individual entrepreneurs and service teams who want to reduce missed calls and convert conversations into productive outcomes, thereby improving their overall efficiency. Furthermore, its intuitive design ensures that individuals with various levels of technical knowledge can easily navigate and utilize the system effectively. This comprehensive approach not only optimizes communication management but also fosters business growth by enhancing customer interactions.

What is Conciergr?

Conciergr operates as an AI-driven receptionist on WhatsApp, specifically designed for small businesses such as tuition centres, swim schools, and dance studios that provide classes. It adeptly manages customer queries through the business's established WhatsApp number by accessing information stored in Google Docs and Sheets, including details about fees, class schedules, availability, and policies. Staff members have the ability to monitor these interactions and can step in when needed, while any questions that the assistant cannot resolve are automatically redirected to the team for further assistance. The platform also includes optional functionalities to follow up on inquiries that have gone unanswered, collect information for trial-class bookings via chat, email those requests to team members, and send reminders, request Google reviews, and keep track of the sources and status of inquiries. It supports both text and voice-note inquiries, ensuring that all responses are linked to their original context. Subscription plans start at £49 per month, and a comprehensive 30-day trial is offered, requiring a payment card during the sign-up process. Additionally, it's important for users to be aware that Meta's WhatsApp messaging fees are charged separately from the subscription fee. Ultimately, Conciergr enhances operational efficiency and customer engagement for businesses, allowing for smoother communication and better management of interactions. By leveraging this technology, businesses can focus more on delivering exceptional services while minimizing the administrative burden associated with customer inquiries.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Google Docs
Google Sheets
WhatsApp

API Availability

API Availability

Pricing Information

€99/month

Pricing Information

£49/month
Front Desk is £49/month, month-to-month, with unlimited conversations and no setup fee. Optional modules are £29/month each; Everything is £149/month. Annual billing gives two months free. New customers get a 30-day Everything-plan trial; a card is required at signup, and the first charge is after the trial unless canceled. Prices exclude applicable taxes. Meta bills WhatsApp platform fees directly to the customer’s Meta account.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Recepcionista.com

Date Founded

2024

Company Location

Spain

Company Website

www.recepcionista.com

Company Facts

Organization Name

LONUT

Date Founded

2023

Company Location

Singapore

Company Website

conciergr.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Chatbots

Not specified

AI Receptionists

Not specified

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