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What is Relay?

Relay is a Montreal-based communication platform designed for businesses that provides phone and SMS services tailored for teams. It allows users to handle calls and messages directly from their browser through a shared inbox, featuring tools such as call forwarding, voicemail transcription, call recording, and signed webhooks. Setting itself apart from other providers that charge for minutes, Relay connects through your existing Twilio or Telnyx account, allowing you to pay only the rates set by the provider while retaining ownership of your numbers. The only costs incurred are for the software itself, which is billed in Canadian dollars. Relay offers a range of plans that cater to teams of various sizes, with additional seats priced between 3 to 7 dollars depending on the chosen plan. Utilizing your own API key, the platform provides AI-generated call summaries without imposing extra fees on users. Additionally, you can tailor daily messaging limits and monthly minute caps for each team, with features that automatically pause outbound messaging if an integration gets overwhelmed, while still permitting incoming calls. The platform is available in both English and French, enhancing its adaptability. Serving as a Canadian alternative to competitors such as OpenPhone, Aircall, and RingCentral, Relay also features a free plan that requires no credit card for sign-up, making it particularly inviting for new users. This combination of flexibility, transparency in pricing, and user-friendly features positions Relay as a compelling choice for teams looking to enhance their communication efficiency. As businesses increasingly prioritize streamlined communication tools, Relay provides an accessible and cost-effective solution for diverse team needs.

What is RingCentral Automatic Call Recording?

RingCentral MVP's Automatic Call Recording feature enables easy recording of all incoming and outgoing phone calls. With a simple setup process that can be completed in just a few clicks, this robust functionality supports seamless recording on any device linked to your RingCentral account. Through the Automatic Call Recording option, users can download recorded conversations, play them back, and even share them as email attachments, facilitating easy access for training or customer service evaluations. Additionally, this feature helps document conversations, ensuring that accurate legal and compliance records are upheld, which ultimately contributes to increased operational efficiency for organizations. This comprehensive tool not only streamlines communication but also fortifies the framework for maintaining high standards in business practices.

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Integrations Supported

Integrations Supported

Avoma
C2CRM
Call Optix
Campus Cafe
CareStack
Chatlayer by Sinch
Chatterbox
CloudNuro
CoCounselor
Crelate
EngageBay
Fireflies.ai
Ketch
Mayday
Outdoo AI
Pickle
Product Marketing Alliance
Quickwork
SalesKen
Smartly.AI

API Availability

API Availability

Pricing Information

$17 CAD/month
Free Version

Pricing Information

$19.99/month/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

YesRelay

Date Founded

2026

Company Location

Canada

Company Website

yesrelay.com/en

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Screen Activity Recording
Video Call Recording

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