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features 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Relay?

Relay is a Montreal-based communication platform designed for businesses that provides phone and SMS services tailored for teams. It allows users to handle calls and messages directly from their browser through a shared inbox, featuring tools such as call forwarding, voicemail transcription, call recording, and signed webhooks. Setting itself apart from other providers that charge for minutes, Relay connects through your existing Twilio or Telnyx account, allowing you to pay only the rates set by the provider while retaining ownership of your numbers. The only costs incurred are for the software itself, which is billed in Canadian dollars. Relay offers a range of plans that cater to teams of various sizes, with additional seats priced between 3 to 7 dollars depending on the chosen plan. Utilizing your own API key, the platform provides AI-generated call summaries without imposing extra fees on users. Additionally, you can tailor daily messaging limits and monthly minute caps for each team, with features that automatically pause outbound messaging if an integration gets overwhelmed, while still permitting incoming calls. The platform is available in both English and French, enhancing its adaptability. Serving as a Canadian alternative to competitors such as OpenPhone, Aircall, and RingCentral, Relay also features a free plan that requires no credit card for sign-up, making it particularly inviting for new users. This combination of flexibility, transparency in pricing, and user-friendly features positions Relay as a compelling choice for teams looking to enhance their communication efficiency. As businesses increasingly prioritize streamlined communication tools, Relay provides an accessible and cost-effective solution for diverse team needs.

What is Global Call Forwarding?

Toll-free and local numbers are offered in over 160 nations, allowing you to forward incoming calls from any phone, PBX, or SIP system. Our extensive global network is designed with multiple layers of redundancy to ensure reliability. You can utilize any of your business numbers as Caller ID for international outbound calls, and displaying a local caller ID can significantly enhance your success rates. To facilitate outbound calling, simply connect our SIP trunks to your existing phone system. Implementing smart calling routing features like auto-attendant/IVR, time-based routing, and simultaneous ringback tones is straightforward. You also have the flexibility to customize greetings, record calls, manage voicemail, and access call recording functionalities. Adjustments to virtual numbers, calling plans, and advanced features can be done effortlessly, while you can also download call detail records and invoices. Technical support is available around the clock, ensuring assistance whenever you need it. For personalized help, reach out to your dedicated account manager. Additionally, our user-friendly interface allows you to manage all aspects of your communication seamlessly, enhancing your overall experience.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$17 CAD/month
Free Version

Pricing Information

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

YesRelay

Date Founded

2026

Company Location

Canada

Company Website

yesrelay.com/en

Company Facts

Organization Name

Global Call Forwarding

Date Founded

1996

Company Location

United States

Company Website

www.globalcallforwarding.com

Categories and Features

Categories and Features

Business Phone Systems

Call Recording
Call Routing
Virtual Call Center

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking

Call Forwarding

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Telephony

Contact Management
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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