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What is Remote Eye?

Remote Eye is a groundbreaking software solution that leverages smart glasses, smartphones, tablets, and PCs to streamline the exchange of information between on-site workers and support teams. This platform is specifically designed to assist users in tackling complex tasks and sustaining operations by offering immediate access to vital data while continuously monitoring the current environment. Users can connect with specialists through live video remote assistance, enabling instant troubleshooting and quick resolution of any emerging issues. Equipped with features such as hands-free operation, cloud integration, screen sharing, and high-definition communication tools, Remote Eye simplifies the process of problem-solving and resolution. Moreover, it allows users to share data during calls and record interactions for future reference with remote collaborators or external experts. The addition of a red dot pointer serves to enhance focus on key aspects during conversations, making discussions more effective. Our platform prioritizes seamless communication, data security, and the simplification of business engagements with important clients, enabling you to focus on the core aspects of your operations. With Remote Eye, you do not just acquire a tool; you gain a dedicated partner committed to boosting productivity and fostering collaboration in your workplace. By integrating such advanced features, Remote Eye positions itself as an essential ally in navigating the challenges of modern business environments.

What is Acty?

Acty is a cutting-edge remote video service application tailored to support field technicians in real time, allowing them to perform regular maintenance or tackle unforeseen issues through 3D augmented reality guidance, digital operational manuals, and AI-powered answers to questions regarding company documentation. Accessible via smartphones or smart glasses, technicians are able to visualize the equipment needing repairs while receiving comprehensive remote instructions enriched with visual aids like arrows, symbols, text, and 3D models to facilitate their understanding and task execution. This modern solution not only optimizes the repair workflow but also significantly boosts operational efficiency and precision in technical procedures, leading to enhanced outcomes overall. By integrating these advanced technologies, Acty empowers technicians to work more confidently and effectively in the field.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$60/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wideum

Date Founded

2015

Company Location

Spain

Company Website

wideum.com/remote-eye

Company Facts

Organization Name

ICONA SRL

Date Founded

1996

Company Location

Italy

Company Website

www.icona.it

Categories and Features

Categories and Features

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