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What is RemoteCall?

RemoteCall is a versatile cloud-based remote support platform that facilitates connections between agents and clients across various devices. This service accommodates client PCs, mobile gadgets, and camera integration, offering either a cloud solution or an on-premise server option, making it an ideal choice for IT experts. RSUPPORT's cutting-edge remote service technology empowers businesses to enhance their operations through mobile devices, desktops, websites, and applications. Highly regarded for its efficiency and dependability, RemoteCall WebViewer has garnered acclaim from a diverse array of users, including companies, governmental bodies, educational institutions, and financial organizations, who appreciate its robust security features and exceptional customer support. As businesses continue to evolve, RemoteCall remains a reliable partner in delivering top-notch remote assistance.

What is ManageEngine Remote Access Plus?

Remote Access Plus serves as a comprehensive remote service solution designed for enterprise environments, enabling IT help desk staff and system administrators to effectively troubleshoot remote computers from a unified platform. With features such as Advanced Remote Control, Remote Shutdown, and Remote File Transfer, this tool enhances the remote support experience significantly, cutting down problem resolution time from days to mere minutes. By utilizing Remote Access Plus, IT professionals can resolve issues more efficiently, thereby improving overall operational productivity. Furthermore, the robust capabilities offered by this solution ensure that system administrators are well-equipped to handle various challenges encountered in remote support scenarios.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Trial Offered?

Pricing Information

$95 per year
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RSUPPORT Co. Ltd.

Date Founded

2001

Company Location

South Korea

Company Website

www.remotecall.com

Company Facts

Organization Name

ManageEngine

Company Website

www.manageengine.com

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

IT Management

Event Logs
Hardware Inventory
Remote Access
Software Inventory
User Activity Monitoring

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer

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