Ratings and Reviews 1 Rating
Ratings and Reviews 0 Ratings
Alternatives to Consider
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ISL Light Remote DesktopISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.
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Zoho AssistZoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.
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ScreenMeetScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
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NinjaOneNinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
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Admin By Request Endpoint Privilege ManagementQuickly enabling Just-In-Time privilege elevation for all employees is essential for modern security. Both workstations and servers can be efficiently managed and onboarded through a user-friendly portal. Utilizing threat and behavior analysis, organizations can detect and thwart malware attacks and data breaches by pinpointing risky users and assets. Instead of elevating user permissions, applications are elevated, which streamlines the process and cuts costs by assigning privileges based on specific users or groups. Whether it's a seasoned developer in IT or a less experienced staff member in HR, there is an appropriate elevation strategy available for every type of user to effectively manage your endpoints. Admin By Request includes a comprehensive set of features that can be tailored to suit the unique requirements of different users or groups, ensuring a customizable approach to security. This flexibility allows organizations to maintain robust security while accommodating diverse workflows.
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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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DriveStrikeDriveStrike offers an intuitive solution that is easy to use, implement, and manage. With DriveStrike, users can execute commands for remote wipe, remote lock, or remote location across various platforms. It serves as a mobile device management (MDM) tool tailored for mobile ecosystems while also supporting integrated drive encryption. Our dedicated support team is ready to assist with any inquiries, guide you through the installation process, or help manage your account effectively. Protecting your data and devices has never been simpler than with our services. We are eager to clarify any doubts you may have and provide insights on the best ways to safeguard your information. Secure your business with a comprehensive platform designed to protect devices and data with one unified solution. All of your devices—including workstations, iPads, smartphones, tablets, and laptops—will be organized, secure, and well-protected under our management. This holistic approach ensures that your entire digital environment remains safe from potential threats.
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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CrankWheelCrankWheel offers the ability to share your screen during a call, making it simple to create captivating presentations. By sending a link through email or SMS, viewers can access the presentation in any browser on any device. Designed with user-friendliness in mind, CrankWheel is an excellent tool for connecting with customers and facilitating business transactions. The platform is particularly beneficial for professionals such as insurance agents, mortgage advisors, solar consultants, educators, and customer support representatives. Moreover, integration with websites is straightforward, enabling users to implement a Demo button for instant notifications about viewer engagement. You can even track whether your audience is focused on your content. Our Chrome Extension has empowered more than 50,000 users to effortlessly share their screens with potential clients, regardless of their technical knowledge or the devices they are using. Notably, CrankWheel is compatible with older browsers and less common devices, functioning well even in conditions of poor network connectivity. It seamlessly operates on various platforms, including Mac, Android, iOS, Blackberries, Internet Explorer, and more, ensuring widespread accessibility for users everywhere.
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RingCentral RingEXRingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
What is RemoteCall?
RemoteCall is a versatile cloud-based remote support platform that facilitates connections between agents and clients across various devices. This service accommodates client PCs, mobile gadgets, and camera integration, offering either a cloud solution or an on-premise server option, making it an ideal choice for IT experts. RSUPPORT's cutting-edge remote service technology empowers businesses to enhance their operations through mobile devices, desktops, websites, and applications. Highly regarded for its efficiency and dependability, RemoteCall WebViewer has garnered acclaim from a diverse array of users, including companies, governmental bodies, educational institutions, and financial organizations, who appreciate its robust security features and exceptional customer support. As businesses continue to evolve, RemoteCall remains a reliable partner in delivering top-notch remote assistance.
What is MyRoom?
HPE MyRoom Visual Remote Guidance (VRG) revolutionizes collaboration by merging the robust functionalities of MyRoom with cutting-edge wearable technology. Through VRG, MyRoom users can effortlessly connect and observe exactly what the wearable user sees in real-time, allowing for instant feedback, troubleshooting assistance, image capture, and the ability to add annotations. This integration helps maintain efficiency and connectivity within the secure confines of MyRoom. Additionally, the MyRoom Assist plugin is specifically designed for IT professionals, granting them the ability to request remote desktop control, share screens, enable others in the room to take over their desktops, and collect vital information. Exclusively available for MyRoom Premium, this feature significantly enhances the support experience. Whether your audience is close by or spread across the globe, HPE MyRoom guarantees a memorable interaction. Explore the subscription options that best fit your needs. With an extensive range of features, HPE MyRoom is tailored to ensure fruitful meetings, addressing the requirements of business partners, clients, and support customers, which contributes to a productive and captivating experience for every participant. The platform ultimately fosters stronger relationships and more effective communication among all involved.
Integrations Supported
Google Cloud Security Command Center
API Availability
Has API
API Availability
Has API
Pricing Information
$59.90/month/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RSUPPORT Co. Ltd.
Date Founded
2001
Company Location
South Korea
Company Website
www.remotecall.com
Company Facts
Organization Name
HPE MyRoom
Company Location
United States
Company Website
myroom.hpe.com
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Webinar
Alerts/Notifications
Customizable Branding
Event Management
Live Chat
Multi-Presenter
On-Demand Webinars
Polls / Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion