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What is RemoteCall?

RemoteCall is a versatile cloud-based remote support platform that facilitates connections between agents and clients across various devices. This service accommodates client PCs, mobile gadgets, and camera integration, offering either a cloud solution or an on-premise server option, making it an ideal choice for IT experts. RSUPPORT's cutting-edge remote service technology empowers businesses to enhance their operations through mobile devices, desktops, websites, and applications. Highly regarded for its efficiency and dependability, RemoteCall WebViewer has garnered acclaim from a diverse array of users, including companies, governmental bodies, educational institutions, and financial organizations, who appreciate its robust security features and exceptional customer support. As businesses continue to evolve, RemoteCall remains a reliable partner in delivering top-notch remote assistance.

What is MyRoom?

HPE MyRoom Visual Remote Guidance (VRG) revolutionizes collaboration by merging the robust functionalities of MyRoom with cutting-edge wearable technology. Through VRG, MyRoom users can effortlessly connect and observe exactly what the wearable user sees in real-time, allowing for instant feedback, troubleshooting assistance, image capture, and the ability to add annotations. This integration helps maintain efficiency and connectivity within the secure confines of MyRoom. Additionally, the MyRoom Assist plugin is specifically designed for IT professionals, granting them the ability to request remote desktop control, share screens, enable others in the room to take over their desktops, and collect vital information. Exclusively available for MyRoom Premium, this feature significantly enhances the support experience. Whether your audience is close by or spread across the globe, HPE MyRoom guarantees a memorable interaction. Explore the subscription options that best fit your needs. With an extensive range of features, HPE MyRoom is tailored to ensure fruitful meetings, addressing the requirements of business partners, clients, and support customers, which contributes to a productive and captivating experience for every participant. The platform ultimately fosters stronger relationships and more effective communication among all involved.

Media

Media

Integrations Supported

Integrations Supported

Google Cloud Security Command Center

API Availability

API Availability

Pricing Information

$59.90/month/user
PC : $59.90 / month / user
PC + Mobile : $79.90 / month / user
PC + Visual : $74.90 / month / user
PC + Mobile + Visual : $129.90 / month / user

* Bulk license discount available.
** Standalone/in-house deployment available.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

RSUPPORT Co. Ltd.

Date Founded

2001

Company Location

South Korea

Company Website

www.remotecall.com

Company Facts

Organization Name

HPE MyRoom

Company Location

United States

Company Website

myroom.hpe.com

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Collaboration

Brainstorming
Chat / Messaging
Contact Management
Content Management
Version Control

Meeting

Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Materials Management
Meeting Preparation Tools
Minutes Management
Post-Meeting Tools
Scheduling
Voting Management

Remote Support

Real-time Chat
Screen Sharing
Session Recording
Surveys & Feedback

Video Conferencing

Electronic Hand Raising
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video

Web Conferencing

Electronic Hand Raising
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video

Webinar

Event Management
Live Chat
Polls / Voting
Q & A
Screen Sharing

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