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What is RemoteHQ?

Engage in creative collaboration that transcends basic video conferencing by utilizing features like co-browsing and co-editing on any web platform. You can share files, collaboratively take notes, use whiteboards, share screens, and join video calls, all within a single browser tab. Whether you're updating a Google Doc or managing a Trello board, our Shared Browser empowers all participants to interact with the web applications in use. You can seamlessly integrate your favorite online tools into your workspace, facilitating smooth co-browsing and co-editing experiences, all within one convenient tab. Customize your collaboration environment by adding applications that meet your unique needs. If you need to work together on a document, just upload it directly to your workspace. Have trouble recalling important action items? Our notes app ensures everything stays organized and accessible. With RemoteHQ, you won’t have to worry about losing files, notes, recordings, or any essential materials from your sessions ever again. If you happen to forget who was involved in your collaborative efforts, rest assured that we keep track of that information for you as well! This comprehensive approach not only streamlines your collaboration process but also significantly boosts productivity for all team members. Embrace the future of teamwork with enhanced tools that foster creativity and connection.

What is Cardina?

Cardina operates as an engaging customer interaction platform designed to elevate both support and sales exchanges by offering real-time visual assistance right on users' screens without requiring downloads or links for meetings. Utilizing its pioneering co-browsing technology, agents are able to observe, annotate, and in some cases, take control of customers' screens, resulting in faster problem-solving and improved customer satisfaction. The platform seamlessly integrates with existing tools and boasts features like session recording, enhanced security through data masking, and compatibility across multiple devices and web technologies. Endorsed by leading customer experience teams, it has demonstrated a remarkable ability to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Moreover, Cardina offers a variety of flexible pricing structures to suit businesses ranging from startups to large corporations. In summary, Cardina is dedicated to revolutionizing customer interactions into smooth experiences that promote enduring relationships while continuously expanding its offerings to meet diverse customer needs.

Media

Media

Integrations Supported

Amazon S3
Genesys Cloud CX
Google Cloud Platform
Google Docs
Google Workspace
Intercom
Microsoft Teams
Salesforce
Sentry
Slack
Trello
Twilio
Zendesk

Integrations Supported

Amazon S3
Genesys Cloud CX
Google Cloud Platform
Google Docs
Google Workspace
Intercom
Microsoft Teams
Salesforce
Sentry
Slack
Trello
Twilio
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$12.99 per month
Free Trial Offered?
Free Version

Pricing Information

$69 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mythical Labs

Date Founded

2019

Company Location

United States

Company Website

www.remotehq.com

Company Facts

Organization Name

Caldera Labs

Company Location

United States

Company Website

cardina.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

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