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What is Repair Karte?

Repair Karte is a web-based management solution tailored for repair shops and retail outlets. It simplifies the intake process of customers and items by converting them into repair tickets that document reported issues, cost estimates, due dates, storage locations, and current job status. Businesses can enhance customer communication through automated email notifications, seek approval for estimates, and provide a specialized webpage for tracking repair progress. The software supports a variety of payment methods, including deposits, full checkouts, cash, card transactions, and split payments, in addition to features like register closing, inventory control for parts, repair tags, and the creation of estimates, invoices, and receipts. It also supports multiple workflows, such as managing mail-in jobs, scheduling on-site repair services, and importing existing data from spreadsheets. Repair Karte serves a wide array of businesses involved in the repair of items like electronics, musical instruments, watches, footwear, bicycles, cameras, household appliances, eyewear, and clothing. Accessible via any web browser, it negates the need for local software installations and maintenance. Users on the free plan face a limitation of 100 repairs per month, while paid subscriptions provide higher repair quotas and a richer feature set. This versatility positions Repair Karte as a valuable option for businesses of all sizes engaged in repair services, ensuring that they can operate efficiently and effectively in today's dynamic marketplace. Furthermore, its user-friendly interface encourages adoption among staff of varying technical backgrounds.

What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

Media

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Media

Integrations Supported

LINE
Stripe

Integrations Supported

API Availability

API Availability

Pricing Information

$25/shop/month
Free plan: up to 100 repairs per month and 1 staff login, with no time limit. Standard: $25 per shop per month or $250 per year. Pro: $49 per shop per month or $490 per year. New accounts receive Pro features for 30 days, then move to Free unless a paid plan is chosen.
Free Version
Free Trial Offered?

Pricing Information

$185 one-time fee
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Repair Karte

Date Founded

2026

Company Location

Japan

Company Website

repairkarte.com/en

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

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